MEGATHREAD End to End team PILOT

jenna said:
Another issue is hours. E2E has people scrambling to finish the truck. No *time* to Research, shoot OUTS, pull the batches, zone, etc.
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My store is E2E. They are not scheduling available tms to push truck. The people scrambling in my store, are the leaders, hiding all the carts, full of clothes, because we have a visit! It's fucking ridiculous.
 
Anyone who think eaches is going to completely solve E2E is a fool.

The nice thing about a dedicated flow team was you had pushers who could stock and then leave the evening team to do guest service. Now everyone is a jack of all trades, master of none.
 
2nice2people said:
Our store has officially went from fail to I don't give a f@$&. Our store hasn't been zoned in weeks. There aren't any vehicles to use b/c all are shoved in backroom with back stock, clearance be ticketed, or just God only knows. We have senior team leads that blatantly do nothing in front of you. A lot of our team members that have over 3 years have been taking pictures to document. Our store is full E2E so corporate is telling our management not worry about metrics right now so that means screw price change. So much stuff in backroom unlocated. I'm starting think they are setting us up to fail because some team members will ask LOD hey this tray top is all activated clearance can guest service ticket it so it can go on floor. No just leave it ...but we need vehicle..... each backroom aisle has at least one vehicle & one shopping cart (yes) pushed down it so you can kind of walk from one end to another.
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This sounds almost exactly like my store lol today it took me so much longer to pull my items because I could barely walk down the main aisle of our backroom much less get my vehicle down there then I had to try and move 3 backstock tubs that were down the aisle I needed to get in. When we come in at 4am there is only like 1 empty tub & 1 empty 3-tier available and no empty z-racks.

jenna said:
Another issue is hours. E2E has people scrambling to finish the truck. No *time* to Research, shoot OUTS, pull the batches, zone, etc.
Click to expand...

Omg the batches! So I was shopping for a bottle of wine that I like and it was out of stock on the shelf. I had a TM scan it and it said there were 24 in the back. So the next day I just went & researched it myself so it would come out to the floor. Well days & days passed and the shelf was still empty. I mentioned it to an instocks TM and they said "oh yeah we don't pull batches anymore". What!? Today I checked and 2 MONTHS later the shelf was finally stocked. Last time I looked in the PDA it said there were well over 100 batches :eek:
 
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Ad Queen said:
Omg the batches! So I was shopping for a bottle of wine that I like and it was out of stock on the shelf. I had a TM scan it and it said there were 24 in the back. So the next day I just went & researched it myself so it would come out to the floor. Well days & days passed and the shelf was still empty. I mentioned it to an instocks TM and they said "oh yeah we don't pull batches anymore". What!? Today I checked and 2 MONTHS later the shelf was finally stocked. Last time I looked in the PDA it said there were well over 100 batches :eek:
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Wait so what does instocks do then?
 
SFSFun said:
Wait so what does instocks do then?
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They do their scans and then I have no idea lol but I never see them in the backroom anymore

Rarejem said:
Our IS team has NEVER scanned or stocked alcohol. It is maintained by vendors. The IS team does the Instocks Task List, drop manuals to work. The grocery team is responsible for research/outs in their department. Our grocery shelves look like hell.
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I did it with a bodywash I get too, same thing lol before we always used to end the day with no batches left no matter what they were, not anymore :(
 
jenna said:
Another issue is hours. E2E has people scrambling to finish the truck. No *time* to Research, shoot OUTS, pull the batches, zone, etc.
Click to expand...

This is because Target seriously has always underestimated the amount of hours it takes to fill the floor. Their processes themselves are more inefficient than they realize and most successful truck teams had 35 or more TMs on a truck for 4 hours a piece, and it was understood that they would stay late on trucks to finish (effectively adding hours).

The problem with E2E is it divides up the hours but the overall time it takes to work a truck remains the same. One or all areas do not receive what it takes and struggles. You either (for example) schedule what it actually takes to work Softlines and short Flow too much, or vice versa. This is because it was assumed that the 4-5 4am to 8am Flow shifts would all stay to get Softlines done no matter what before, and now that we schedule 2 6-230s we are confused
 
jenna said:
Our store is falling apart. No specifics, but most of the teams and areas are a Shit Show right now.

Zone, what zone?

:sigh:

It's difficult to watch this all go down. We are in a death spiral.
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Good news is when yours crashes, 2niceto2people's store will cushion the impact.
 
balthrop said:
because they are sitting in the back prolly unlocated, for any number of reasons, and the team is unable, unwilling to go through the rather trivial process of getting the outs filled.

and yes snark mode is enabled.

there is no reason for anyone to go beyond the bare minimum just as long as the numbers are being met. E2E has killed off all sense of pride and ownership in the stores.
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Yes it actually has.

The saddest thing I witnessed today was ETL-GE coming back from Vacation to our finished but skewed Project 62 launch (8 people overnight including our maintenance person) and decides that me, SeniorTL sf and the 2 tms responsible for the new set must push all 27 pallets of new merch out so it fills the remaining outs. So I ask as we have 8 new tms on second day who is doing pets as I dont want it setting in the back. He handwaves it away saying the push will take 3 hours.
5 hours later, I ask again who is doing Pets. He actually said, "i don't care about pets." Then he gives this backhanded complement about how wonderful it is and that my merch can remain in the back another day and its all good.

His last duty of the day is we need to move the backstock we parked in books because Electronics NEEDS to stocks books.
Regularily post 15% weekly increases in sales 5% up for the month. How do you think I do that? Me and SenTL just shook our head as he walked off.

The only reason our store hasn't devolved into a dumpster fire is we actually want it to look nice so we actually care. Its looks like crap a lot more now because people burn out and are replaced with newbs who don't have that ethic.
 
HRZone said:
Anyone who think eaches is going to completely solve E2E is a fool.

The nice thing about a dedicated flow team was you had pushers who could stock and then leave the evening team to do guest service. Now everyone is a jack of all trades, master of none.
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I agree. I once thought this would be good but I cant see if failing in ways we didnt expect. project 62 required too many people to do right. HR or Front end ETL (dont know who to blame) wont schedule a cart attendant before 2 pm so keeps begging for cart blitzes. This annoys everyone.

We need a happy medium. At least for us STL camre back from Minneapolis with the best news. No changes. Just more sales and promote the new brands (which are more of the same old ones in clothes and furniture)
 
Rock Lobster said:
This is because Target seriously has always underestimated the amount of hours it takes to fill the floor. Their processes themselves are more inefficient than they realize and most successful truck teams had 35 or more TMs on a truck for 4 hours a piece, and it was understood that they would stay late on trucks to finish (effectively adding hours).

The problem with E2E is it divides up the hours but the overall time it takes to work a truck remains the same. One or all areas do not receive what it takes and struggles. You either (for example) schedule what it actually takes to work Softlines and short Flow too much, or vice versa. This is because it was assumed that the 4-5 4am to 8am Flow shifts would all stay to get Softlines done no matter what before, and now that we schedule 2 6-230s we are confused
Click to expand...

I agree but I am wondering if this is more unwillingness rather than lack of understanding. greed does that
 
I shop at many different Target stores since my job now takes me all over the place. What I consistently notice is lots of empty spots. If I take the time to check through the app, it often shows the item is in stock. I also notice a lot of prices are wrong.

Last night I was in a Super Target that recently got a big remodel. The meat dept looked like there had been a hurricane warning. Wiped out. At 8 PM on a Monday. Dry grocery and healthcare had so many empty spots too.

The In-Stocks team served a valuable purpose. They need to reassemble that team. Like my old BRTL always said, "they aren't shopping in the backroom so get it on the shelf."
 
SrTLall said:
"In the store, on the floor" is the silly saying on the pull clips (I think).
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Yeah. I always wondered what set of circumstances compelled those directions on the clips.
Tm to Tl "Uh excuse me but a couple of the newbs seem to have taken the pull over to store 1879 on Mc Arthur, they'll be back by break. " Tl "That's OK they were on the roof yesterday."
 
Produce Queen said:
The In-Stocks team served a valuable purpose. They need to reassemble that team. Like my old BRTL always said, "they aren't shopping in the backroom so get it on the shelf."
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The funny part is, I think corporate still thinks stores have full instocks teams. I frequently hear people at the CSC reference the "instocks team" when I call about certain SFS issues, as if the instocks team is still a thing at most stores. We literally just have a salesfloor TL run through the task list as quickly as possible each day and that's it.
 
SFSFun said:
The funny part is, I think corporate still thinks stores have full instocks teams. I frequently hear people at the CSC reference the "instocks team" when I call about certain SFS issues, as if the instocks team is still a thing at most stores. We literally just have a salesfloor TL run through the task list as quickly as possible each day and that's it.
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I have often gotten packages that say ETL-Signing Specialist

I think it just someone trying to make me feel better though.
 
It's interesting how there's so much difference in E2E process between stores.

We don't scan anymore, we don't bowl boxes, and we honestly barely have a flow team that comes in at 4AM for 2,000-2,400 trucks for 5 days a week. (We had 6 days for about 3 weeks that finally stopped.)

I only work on Sundays and Wednesdays which usually don't have trucks, but there's always left over backstock from the night crew as far as hardlines goes and I think our BR accuracy went down to something like 88% a month or so ago.

This whole thing has been a complete crap shoot for my store in terms of everything but grocery. Somehow the grocery portion of our backroom has little backstock.

Not to mention our POG TL has a reputation for being the laziest TL in the store. She knows how to delegate and complain about being exhausted while she stands around watching the POG TMs work.

Makes me glad Target is the second job now and not my primary, I'd blow my brains out dealing with this 5 days a week like I used to.
 

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