Oh geez. Don't let them do this to you continually without giving you a pay increase. It's only a 50 cent raise, but it's still yours. They like to pull such things...I was doing GSA for about a month before they gave me the title and my raise...and they told me they were going to just bypass all my interviews and such for the position and override me into the system as GSA so they would not have to give me backpay. They could have at least been a little craftier and lied about that part.
I do believe they tried to pull the same thing with
@Flabbergasted, but he did end up getting his backpay (correct me if I'm wrong in this.)
As far as the money thing (I assume you mean closing registers?) it's easy (but you'll need to pay close attention to what you're doing and I'll get into why in a moment) - since you've never closed down registers before, your LOD will likely assist you or may even do it for you since they probably haven't set you up with supervisor numbers yet (therefore rendering you unable to close any registers except GS), and unless they have already decided on fully making you GSA without consulting you first, it's doubtful they'll have you set up with them for your shift tomorrow. But basically, if the LOD decides to have you do it, he/she can print out a speedpass with their info on it because you will have to enter supervisor numbers for every register you are closing down. Also, even with the speedpass, every 4 logins or so it will ask for a pin number so have the LOD write that on the speedpass for you so you can enter that when prompted.
So here's how it'll go on closing registers:
Around an hour and a half before close (ASANTS on the timeframe, I've read that some people actually start way earlier than this. You can ask your LOD what is best but this is when I always start), you'll begin the process of closing registers. You'll need to borrow someone with supervisor numbers to logon to a register, if they have not set you up with supervisor numbers (I'm writing this assuming they haven't) and then you will go to K4 GSTL --> K8 START CLOSING REGISTERS. It will ask you "Are you sure? This will close all unused registers." And you'll select Yes. It'll think for a minute while it auto-closes all the unused registers, and then a list will print with all the ones you'll need to manually close. KEEP THIS LIST. Do not lose it ( I can't tell you how many times I've had to run around my big ass SuperTarget and hunt this tiny little seemingly insignificant piece of crap paper down in the store because it flew off my cash cart or out of my pocket...)
At the top of this piece of paper, it will tell you the number of registers you will be closing and adding money to. Walkie this number out to the LOD so they can grab you a matching amount of start funds from the cash office. You probably already know that when it comes to money, you have to be careful about the way you say it on the walkie. When I walkie out how many start funds I need, I just say "LOD, my count is xx" and they know what I'm talking about (even though it sounds like a crazy ass flex fulfillment count). Or you can say "I need xx from 239" or however you want to say it, as long as it doesn't sound like "I need thousands of easily accessible dollars up at the front lanes with me ASAP."
Then, your LOD will bring you that god forsaken cash cart and the money bags and all that jazz. The money bags should be labeled with the register numbers. Any register numbers that are not on that list, go ahead and toss in the slot in the cash cart to get them out of your way.
Go grab the change funds from the checklanes - they get turned in to the c/o at the end of the night with the rest of the money, and you will also need it to add coins to registers that are low on them as you're closing down.
Next, it's time to close down. Just hit K5 CLOSE REGISTER, scan the speedpass (or enter your own supervisor numbers if they did in fact give you those) and put the money in the corresponding bag. Check underneath the till too and grab any bills/checks/coupons/sales audit slips/divorce finalizations/living wills and slip those in their corresponding bag too.
The register will then ask you "Does this register need coin?" And you can hit no (K3 I think) or you can hit the option for add coin, (K8 I want to say). If you choose to add coins, remember that it differs from when you add change funds to a register during a change fund request. During a request, it automatically has you add two rolls of coins for each type of coin the cashier requests. When you close the register, if you select to add coins, it will only add ONE at a time, so don't accidentally add two. And in all honesty, I only add change if it's super low and they won't be able to deal with that little change when someone hops on first thing in the morning. Ain't nobody got time for that.
Once you are done with the bag that corresponds to that register, put it in the slot in the cash cart (keep the checks/coupons/sales audit/tax exempt bags and envelopes on top though, because all that stuff isn't register-specific and goes together.)
Some extra pointers:
When you get to guest service: DON'T PUT START FUNDS IN THERE. You'll notice it says only to REMOVE money from those registers. Just thought it was noteworthy of reminding you. Just remove the money. You can put CHANGE in there if needed, just not a bundle of money.
If you get any registers listed that have an [*] next to it or say "offline" on your slip - just take the bundle of money from your cash cart, stick it in the bag that corresponds to that register and shove it in the slot. You cannot close that register.
**Also, you'll obviously have at least one cashier on the lanes when you start closing. Depending 0n how busy the store has been and how your store schedulse people depends on how many registers you'll want to keep open until close. Even if we're at a dead standstill I still keep two open - the one the closing cashier is on and an extra register just in case. If we have been busy or unpredictable that day, I'll leave two more. Use your best judgement or ask somebody if you're unsure.
Last but not least: At the end, all of the start funds the LOD gave you should be GONE. I used to somehow miss registers every time...it just wasn't habit enough, I guess. I would close them all down, but not all the start funds would end up in there and I or the LOD would have to go back and try to figure out which register(s) it was and it was such a pain in the ass. But then my GSTL gave me a wonderful suggestion:
Every time you break open a bundle to put it in the register, place the broken band on top of the keyboard. (I have learned that some stores don't break their bundles, but I don't see why it would be an issue for you to do it, unless they specifically tell you not to.) This way, if you do have any bundles left over at the end of the night, you can look at the list of registers you closed, and if there is NOT a band on top of that register, you likely didn't put a bundle in there.
After a while, we were told not to leave the bands on the registers anymore because it wasn't "brand" but I found that if you put them in the trash right under the register the same concept applies. The little band trick saved my forgetful ass for months on end. It's second nature now, but that little band trick put my mind so much at ease, I think that's the only thing that allowed it to become second nature.
Oh, and that piece of paper I mentioned. It goes to the cash office with the money and such. They need that! Make sure you still have it
🙂
Can't believe there was that much to say about closing the registers. Lol, hope that helped some. If there's anything you need, don't hesitate to ask us!
Also, it's awesome that they saw potential in you and decided to have you run the show. Congratulations and good luck!! You'll do great, and just remember to let things go wrong and don't be too hard on yourself when they do.
