- Joined
- Oct 12, 2013
- Messages
- 588
Except their receipt... After you are done ringing them up..... Then complain about having to go to GS....
PLEASE PLACE ITEM IN BAGGING AREA
UNEXPECTED ITEM IN BAGGING AREA
PLEASE PLACE ITEM IN BAGGING AREA
UNEXPECTED ITEM IN BAGGING AREA
PLEASE PLACE ITEM IN BAGGING AREA
UNEXPECTED ITEM IN BAGGING AREA
PLEASE PLACE ITEM IN BAGGING AREA
UNEXPECTED ITEM IN BAGGING AREA
a
PLEASE PLACE ITEM IN BAGGING AREA
UNEXPECTED ITEM IN BAGGING AREA
PLEASE PLACE ITEM IN BAGGING AREA
UNEXPECTED ITEM IN BAGGING AREA
PLEASE PLACE ITEM IN BAGGING AREA
UNEXPECTED ITEM IN BAGGING AREA
PLEASE PLACE ITEM IN BAGGING AREA
UNEXPECTED ITEM IN BAGGING AREA
a
Our grocery store, Giant, has handheld scanners that guests can use to scan their products and bag them as they shop (they charge $.05 per plastic bag so most people bring their own). When finished, the guest can go to the checkout, type in their bonus card, and their order appears on the screen. Pretty simple and they will do an audit on every so many orders (scan 10 items to make sure they are there). We'll see this in Target in 10-15 years and they'll call it "new".
Albertsons tried piloting a program like that in the late 90s. It bombed horribly. People "accidentally" forgot to scan items as they were shopping or scanned a cheaper version of the product. Audits were done by receipt examination and since items are abbreviated on receipts, it was very easy to trick them. I don't think that program ever made it past the test phase.
Our grocery store, Giant, has handheld scanners that guests can use to scan their products and bag them as they shop (they charge $.05 per plastic bag so most people bring their own). When finished, the guest can go to the checkout, type in their bonus card, and their order appears on the screen. Pretty simple and they will do an audit on every so many orders (scan 10 items to make sure they are there). We'll see this in Target in 10-15 years and they'll call it "new".
Blew my mind when I saw this method of buying groceries and checking out. So simple but I'd imagine the risks are high. I'm not sure what triggers an audit but I've been audited 3 times in the past 6 months. Giant seems to be offering tons of options to either gain or retain customers. They now have free online ordering and pick-up and their delivery option is very cheap in comparison to taking a 2 year old to the grocery store.
Yeah I can hear them now
"With the self checkout you won't have to worry about the guests that are in a rush and thus less likely to sign up for a red card! Your conversion goal is now 10%."
10%'s pretty easy anyway. Just work at the service desk all day, and get 0 prompts