Small Format TL
- Sep 17, 2014
Unfortunatly my TL was termed. This news has completely damaged the morale of our entire team because we loved her and she was a great leader. Anyway, the point of this post is since I'm the FSA and AST certified, what should I do to continue functioning and not let the team fall? We are a very high volume store so in the midst of frappuccino happy hour and summer rolling in, please, experienced Starbucks Team Leaders and or ETLs familiar with Starbucks what do you guys advise? I appreciate this a lot. Thank you.