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PackAndCry

Furniture, Call Button One
Joined
Oct 13, 2017
Messages
1,436
Absolutely annoyed to have to login, again, to go from Mywork to move and, again, to Audit. Not worth the time it takes to fix on-hands or capacities if I have to login twice for each change. Log in, change capacity in My work, log in to Audit, change on-hand, log back in to My work, rinse and repeat.
Don't forget when you flip from Audit to myWork and the scanner stops working.
 

JohnSith373

Bag all ESIM or you clean it up.
Joined
Jun 24, 2017
Messages
427
@Amanda Cantwell Is the ESIM stickers properly printing out for you at Guest Service? Defects from Guest Service or the PDA show ESIM instead of the category on the sticker.
The zebra defects show the ESIM catagory on the sticker but I’d rather not use the zebra to defect until the fake printing issue is fixed. It’ll print out the defect label for every other item or sometimes it prints toss (when override to toss is selected) instead of FL.
 

Amanda Cantwell

Guest Service & Photo
Joined
Mar 27, 2017
Messages
3,990
@Amanda Cantwell Is the ESIM stickers properly printing out for you at Guest Service? Defects from Guest Service or the PDA show ESIM instead of the category on the sticker.
The zebra defects show the ESIM catagory on the sticker but I’d rather not use the zebra to defect until the fake printing issue is fixed. It’ll print out the defect label for every other item or sometimes it prints toss (when override to toss is selected) instead of FL.
I’ll try tomorrow when I’m in

I do know ECycle shows as ESIM on POS, something I reported but nothing ever came of it
 

taytay

Engineer
Joined
Apr 8, 2015
Messages
1,220
I'm sorry, what? you're saying GS won't be able to defect items anymore from POS? we won't be able to defect items as we return? that's insane and will cause major problems...
I might've misspoke a little, once a store moves price change into myWork two, you cannot print clearance and rewrap outside of a transaction. You also won't be able to close and print boxes.
Defecting isn't strictly mentioned so it probably won't go away as new pos won't be in guest services for a while.
 

REDcardJJ

Service and Engagement TL
Joined
Sep 18, 2017
Messages
1,857
I might've misspoke a little, once a store moves price change into myWork two, you cannot print clearance and rewrap outside of a transaction. You also won't be able to close and print boxes.
Defecting isn't strictly mentioned so it probably won't go away as new pos won't be in guest services for a while.
is there a way to verify the contents of CRC or is it kinda just something stores will have to keep up with themselves? i don't want CRC shortage to go up if we don't have a list of what's supposed to be in there anymore
 

taytay

Engineer
Joined
Apr 8, 2015
Messages
1,220
is there a way to verify the contents of CRC or is it kinda just something stores will have to keep up with themselves? i don't want CRC shortage to go up if we don't have a list of what's supposed to be in there anymore
Until new pos makes it to guest services, I don't think there will be an automated way. But I don't really work with POS so it's possible I'm misinformed.
 

REDcardJJ

Service and Engagement TL
Joined
Sep 18, 2017
Messages
1,857
Until new pos makes it to guest services, I don't think there will be an automated way. But I don't really work with POS so it's possible I'm misinformed.
ah, that's a shame. i heard service desk is out of scope for new POS for at least a few months
 

REDcardJJ

Service and Engagement TL
Joined
Sep 18, 2017
Messages
1,857
A longer that that I'd say they have just started the first line of code for returns last week
my store is going live with new POS next week and all i can say is that i'm NOT looking forward to this at all

i feel like there's more shit that doesn't work than does
 

taytay

Engineer
Joined
Apr 8, 2015
Messages
1,220
my store is going live with new POS next week and all i can say is that i'm NOT looking forward to this at all

i feel like there's more shit that doesn't work than does
Honestly I don't have an opinion. I've used it barely to make mock transactions and it seems to good, but of course that isn't a stores environment with the hundreds of other transactions happening throughout the day.
 

JohnSith373

Bag all ESIM or you clean it up.
Joined
Jun 24, 2017
Messages
427
PDA defects are going away shortly. POS will as well. (already has for some stores). I would recommend using myWork.
Do you know if ESIM sort rollout will be happening after or before termination of PDA defects? My store likes to defect as we sort and from what I’ve seen on workbench, we can’t “toggle” between defect and ESIM sort on MyWork 2.0.
I hope the fake printing when defecting with MyWork 2.0 is fixed before PDA defect mode is terminated.
 

taytay

Engineer
Joined
Apr 8, 2015
Messages
1,220
Do you know if ESIM sort rollout will be happening after or before termination of PDA defects? My store likes to defect as we sort and from what I’ve seen on workbench, we can’t “toggle” between defect and ESIM sort on MyWork 2.0.
I hope the fake printing when defecting with MyWork 2.0 is fixed before PDA defect mode is terminated.
Sort is in pilot at stores. My guess is for a little bit while the app rolls out, you'll have to defect on myWork and sort with pda
 

Amanda Cantwell

Guest Service & Photo
Joined
Mar 27, 2017
Messages
3,990
I might've misspoke a little, once a store moves price change into myWork two, you cannot print clearance and rewrap outside of a transaction. You also won't be able to close and print boxes.
Defecting isn't strictly mentioned so it probably won't go away as new pos won't be in guest services for a while.
So typing in a DPCI in sort stuff will no longer generate a rewrap if needed? That sucks.

It would be ok if POS and mywork didn’t require a printer reboot to switch between the two, but as it stands, a 3 minute wait for a rewrap then another 3 minutes to get the printer back to normal won’t fly at my store. I assume though that wasn’t a consideration because why would POS devs think about the stores!?
 

taytay

Engineer
Joined
Apr 8, 2015
Messages
1,220
So typing in a DPCI in sort stuff will no longer generate a rewrap if needed? That sucks.

It would be ok if POS and mywork didn’t require a printer reboot to switch between the two, but as it stands, a 3 minute wait for a rewrap then another 3 minutes to get the printer back to normal won’t fly at my store. I assume though that wasn’t a consideration because why would POS devs think about the stores!?
Once the switch over happens to 'no rewap' POS will change to zpl* like myWork
 

gsa4lyfe

Always here
Joined
Jul 31, 2017
Messages
1,604
Absolutely annoyed to have to login, again, to go from Mywork to move and, again, to Audit. Not worth the time it takes to fix on-hands or capacities if I have to login twice for each change. Log in, change capacity in My work, log in to Audit, change on-hand, log back in to My work, rinse and repeat.
Just open all your apps when your first log in....? I always close out all of my apps, log in, and then open all the ones I’ll use or might use. The old annoyance I have is the 8 hour thing but that’s going to 9 as someone earlier mentioned
 
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