To that one guest

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*Walks in for closing shift*
TL: Hi Doglover, I know you don't like fitting room, but... *shows me zone breakdown which of course reads Doglover-> fitting room*
Me: (thinking) well, its Tuesday night, maybe I won't have too many phone calls from crazies...and then my shift gets underway with these two lovely folks...

Guest on phone: Hi, my daughter's birthday is in three days. What she really wants is a Hatchimal. How do I go about getting one?
Me: (trying super hard not to laugh at this guy who seems genuinely unaware of the craze). *explains that we have people waiting for hours outside for us to open, limit of one per guest, etc.*
Guest: Ohh...I had no idea about these things...

Next guest on phone: Hi, can you tell me about how your store handles the Hatchimals?
Me: *explains again*
Guest: Well, I can't be there when the store opens, I'm gonna send my husband.

If both of these people thought they had a snowball's chance in hell of getting one. *sigh*

Kills me when people are surprised these things are hard to get. "WELL JUST ORDER MORE"
 
TTOG: Don't let your kid run around my freshly zoned block, constantly tearing shit off of the shelves. You're lucky I simply asked her to stop. And same lady about 20 minutes later, Control your damn demon spawn and stop her from tugging on my electronics keys like I'm a fucking jungle gym. The excuse "Oh she's just a kid" does not fly with me.
 
I seriously had the weirdest lady while on the lanes today. She tells me that she wanted me to bag her stuff separately- fine. Then she earns a gift card and then wants me to apply it to her transaction-not gonna work but Ill try. Then she starts talking bad about Target- Okay your entitled your own opinion. Then she apologizes to me- You can get out of my lane now. Then I try to scan the gift card and it wont let me take it off. So she then tells me that she doesn't want it because its-

A) too big for her wallet
B ) has too many at home

Ugh...
 
TTOG: If you're gonna do the office coffee run, you'd BETTER have your ducks in a row.
Texting the others to find out who wants whipped cream, can they choose another milk since we're out of coconut milk, did they REALLY want double pumps on a peppermint mocha because the syrup alone will take up half the cup?
And, for Pete's sake, don't do this when there's a line to the doors because you REALLY pissed off a bunch of people who were getting ticked seeing you 'wait for them to text back'.
 
TToG: When I said "Ok," that meant I had heard you and understood your complaint about the cashier. It in no way meant that I didn't care you thought my cashier was rude.

You probably could have figured that out yourself if you hadn't interrupted me with that little outburst. And, of course, I didn't have an immediate response to that. I was completely taken aback that I was so rudely interrupted.
 
TTOG: Don't let your kid run around my freshly zoned block, constantly tearing shit off of the shelves. You're lucky I simply asked her to stop. And same lady about 20 minutes later, Control your damn demon spawn and stop her from tugging on my electronics keys like I'm a fucking jungle gym. The excuse "Oh she's just a kid" does not fly with me.

Kids are easier to kick like footballs.
 
So, I was having a good day, then this crank came in and decided to be a killjoy. first she tells me that if batteries come up as $7.99/ea she only wants one. I price check, tell her they are 7.99 a pack, so I only put one pack on the receipt, like she asked.

Then I ring up a pack of gift bags that she immediately tells me she doesn't want if they ring up at $5. They do, so I take them off.
She then says "Wait, did those ring up at $2.50?"
I check my screen, "No, they're $5."
"Oh, well, did you take them off?"
"Yes."
"Oh, thats *great*. I needed those bags..."

"I'd be happy to call someone over, ma'am and they can check to see if it was mispla--"
"No, I'll just come back another day forget it."

#1 Why did you tell me you didn't want them in the first place?

#2 If you *needed* them so bad, why didn't you just pay the $5?

Some people...

Could tell she was unhappy too, because she tried to come back and complain, but I was in a line of guests that was 10 deep.
 
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TTOG: You wanted to speak with Target Mobile and asked if a certain one of our reps was in. He wasn't, and when you asked who was there, my coworker told you. That rep has an ethnic-sounding name. You then said "is that a Black or Indian person?" Seriously? He told you he isn't answering that question, and more power to him. WHO CARES? That was so unnecessary. I told my coworker if we had to deal with you again, I'm getting the LOD to talk to you. Do me a favor and don't come to our store.
 
Come in at 3:30, service desk line longer than holy hell.

Go into the TSC and a guest follows me in to yell at ETL that "the line is too long..."

Some people... Gonna be a fun 3 weeks.
 
Come in at 3:30, service desk line longer than holy hell.

Go into the TSC and a guest follows me in to yell at ETL that "the line is too long..."

Some people... Gonna be a fun 3 weeks.
Had a guest follow a TM that was on their lunch into the TSC because he was "ignoring" her because he had headphones in. She then proceeded to bitch about how he was disrespectful and purposefully ignoring her. The guest was escorted out by our AP and I'm assuming she was barred from our location because she was a regular and I haven't seen her since.
 
I can tell its getting closer to Christmas based on the rudeness of guests.

Yelled at on the phone because I was asking too many questions on what the guest was trying to find. Told Target should have computers to look up stuff. Nope mydecide and online didn't recognize what description you WOULD give me.

Another lady asked me for specifically if a stuff animal was exactly 22 inches. I don't carry a ruler on me...

Then today- lady wanted an item we were out of stock but had the display. I was told to never sell the display unless its clearance. So I tell the guest what store had what she was looking for. Nope not good enough...gave me some sob story and asked if I could find someone who makes important decisions. I was told to go ahead but no discounts. I tell the GSA, No discounts per the LOD and I know she is gonna ask. I kid you not 30 minutes later. GSA to me " Nokiddie, did you say we could discount this?".... :eek: I wanted to go take the item and put it back on the floor.
 
TTOG:

It is never, ever, necessary to lean over my bagging area to grab a handful of my backfat when you're explaining how you can never find a bra to fit you in that area.
You are one seriously weird fruitcake.

(I was so shocked and my face had to have shown it but she just kept talking even though I backed up almost to the point of leaving my register)
 
TTOG: no, I can't tell you if we have an item in TOYS in stock because A) we are no longer Target & B) even if we were still Target, it's not like we ever had the equipment to check. I'm sorry the "regular line" was taking too long to answer, but guess where I'm transferring you?
 
To all of the guests that do this: Don't just fucking stand there, behind me, while I'm working, and expect my spidey-senses to tingle that you need help. And then when I do look at you, don't give me a nasty look. I'm sorry I'm not psychic, also don't clear your throat to get my attention. You have a voice, and you can say "Excuse me" to get my attention.
 
To all of the guests that do this: Don't just fucking stand there, behind me, while I'm working, and expect my spidey-senses to tingle that you need help. And then when I do look at you, don't give me a nasty look. I'm sorry I'm not psychic, also don't clear your throat to get my attention. You have a voice, and you can say "Excuse me" to get my attention.

Rather than trashy people we get the passive aggresive soccer moms at my store. If you dont ask them CIHYFS they give you a dirty look rather than continue with their day.
 
Rather than trashy people we get the passive aggresive soccer moms at my store. If you dont ask them CIHYFS they give you a dirty look rather than continue with their day.
I've got a mix of people that expect me to know they need help, the soccer moms that are super fucking entitled, or the clueless people that ask me where market is, when we have signs that point to it right in the entrance.
 
We have a thread on Cartwheel in the general forum, but I'll post a mini rant here.

To every guest that isn't with the 21st century or doesn't have Cartwheel on their phones; for the love of God, *please* fix that and either print the Barcode or install the app. This is the 4th day in a row I've had multiple guests come through asking for discounts because they don't have CW...
 
TTOG:

It is never, ever, necessary to lean over my bagging area to grab a handful of my backfat when you're explaining how you can never find a bra to fit you in that area.
You are one seriously weird fruitcake.

(I was so shocked and my face had to have shown it but she just kept talking even though I backed up almost to the point of leaving my register)
Honestly, some people. I've had a handful of gusets either snatching my hand scanner out of my hand or snatching their items from me as I'm bagging, but never grabbing/touching me. Touching the equipment is bad enough, touching *me* is 10x worse.
 
TTO old couple bitching about fucking *Crumbs* on the floor in FA: Shut up and sit at another table if you can't stand it. There is no need to say to the Starbucks TM: "Clean this up so others don't have to see it!" There was even less need to call over the FATL and complain bwcause they didn't clean up a spill that likely happened within the last 15 minutes.... :rolleyes:
 
As I was leaving work, this guy is being a complete dick to his wife. Yelling at his wife to quit looking around and to get in the car. Completely uncalled for and he ended up loading the car up by himself. I wanted to hit him with my car. No one deserves to be treated that way.
 
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