To that one Team Member - II

[can't touch this]

TTOTM: I was gonna ask for your number but you just gave it to me first, how kind of you ( ͡° ͜ʖ ͡°)

 

[Amanda Cantwell]

Not allowed at my store. I was led to believe that that is a corporate policy. No?

I do it at GS for coins every so often. Nickel for 5 pennies. ASANTS I guess

 

[REDcardJJ]

I do it at GS for coins every so often. Nickel for 5 pennies. ASANTS I guess

coin isn't counted so it doesn't really matter

 

[GoodyNN]

Not allowed at my store. I was led to believe that that is a corporate policy. No?

My store won't allow it either.

 

[Leo47]

We only do it in “emergencies” like during Christmas time the drawers in GS get so low we only have like $5s and $1s and someone wants their $300 return back in cash. We’ll exchange the $5s for $20s and the $1s for $10s from another register (LODs take forever to get us our advances 🙄)

 

[NKG]

Ttog-

If your not gonna put your toddler in a cart then you need to be in arms reach or hold their hand, I almost ran your little over because you weren't watch them.Then gave me the stink eye when I apologized. I wasn't even the one at fault just did it because it felt like the right thing to do.

 

[Amanda Cantwell]

(LODs take forever to get us our advances 🙄)

I think it's low-key on purpose to see if the scammer will get scared and go away, but for legit guests it's just annoying

 

[hufflepuff]

TanyTM that keeps doing it.. If you're going to park the wave in the charging spot, and even open the base, that's great but it means nothing if you dont actually plug it in.

 

[redeye58]

TanyTM that keeps doing it.. If you're going to park the wave in the charging spot, and even open the base, that's great but it means nothing if you dont actually plug it in.

Feel the same about finding a ton of walkie batteries stacked next to but not IN the chargers.

 

[LUR99]

TTOPotentialNewTM: Guaranteed the quickest way to get yourself rejected is to call the store 6 times on a busy BTS Sunday demanding to to someone about your application. I told you Friday afternoon to expect a call Monday. Every time you called the store, I told you to wait for a call on Monday. Re-apply in October and hopefully by then you'll have learned how to follow directions.

I turned down applicants who were like this when I was HR.

 

[Leo47]

I think it's low-key on purpose to see if the scammer will get scared and go away, but for legit guests it's just annoying

No like I’ll notice I’m getting low so I’ll ask and it’ll take them hours, not like for a specific guest

 

[Amanda Cantwell]

No like I’ll notice I’m getting low so I’ll ask and it’ll take them hours, not like for a specific guest

Well that should be a GSTL's job to get change. I don't think I've ever run out of 20s at GS, one time I needed an advance.

 

[REDcardJJ]

broke: waiting for a GSTL to get you change
woke: getting your own change
massive stroke: filling your wallet from the cash office

meme credits to @can't touch this

 

[Amanda Cantwell]

broke: waiting for a GSTL to get you change
woke: getting your own change
massive stroke: filling your wallet from the cash office

meme credits to @can't touch this

stoked: just not giving the guest the money

 

[Leo47]

Well that should be a GSTL's job to get change. I don't think I've ever run out of 20s at GS, one time I needed an advance.

They say it’s the LOD’s job 😭 we run out of 20s all the time sadly

 

[Amanda Cantwell]

They say it’s the LOD’s job 😭 we run out of 20s all the time sadly

Yes, 20s are LOD, anything else is GSTL... I feel like if you're running out of 20s you guys must have a ton of high value cash returns...

 

[GoodyNN]

I run out of 20s frequently when I open. People buy just one or two smallish items and pay with a hundred. Doesn't take many of those to wipe a drawer out of both 20s and 10s. GS seems to be more highly funded than a check lane, but still happens.

 

[Amanda Cantwell]

I run out of 20s frequently when I open. People buy just one or two smallish items and pay with a hundred. Doesn't take many of those to wipe a drawer out of both 20s and 10s. GS seems to be more highly funded than a check lane, but still happens.

GS is double regular I think

 

[Kartman]

TTOTL - keep fucking with me.

 

[NKG]

stoked: just not giving the guest the money

So you do admit you pocket the change fund??

 

[Leo47]

Yes, 20s are LOD, anything else is GSTL... I feel like if you're running out of 20s you guys must have a ton of high value cash returns...

We do, our store is AA+ volume so our guest service is always slammed and almost every single debit return the guest wants cash 😭

 

[Amanda Cantwell]

We do, our store is AA+ volume so our guest service is always slammed and almost every single debit return the guest wants cash 😭

I've stopped offering cash. If they ask, of course I will do it, I just don't bring it up as an option.

"don't have the card? I can put it on a gift card then for you?"

 

[redeye58]

Guests evidently think our Starbucks doubles as an ATM/bank teller.
People be breaking $100s buying a $5 drink or requesting maximum cash back while buying their latte.
GSTLs ignore changes requests until I tell the next ETL that orders a drink how long I've waited.

 

[CeeCee]

TTOETL - sorry about calling you over for that guest who wanted to complain about an out of stock item. I tried passing him off on my GSA as well as a passing TL and he wanted nothing to do with them if they weren’t a manager. I hope you were able to help him out.

Okay - not really. He was being a huge ass. I hope we don’t get that item in stock for a couple of months.

 

[Dog]

TTO Cart attendant: thanks for dumping hangers all over the floor instead of building a new hanger bin