Yes!!!! What a way to manage to piss your entire store off! I’ve had the pleasure for the last year now dealing with that guest that creates the line and ticks of more guests which then gets a team I’m gonna need a backup which leads to the fireworks...what a cycle.Or, rather than fix all the stuff in the wrong place, they put the stuff they have in another empty (wrong) spot, compounding the problem, pissing off guests/TMs/flex TMs who can't find shit or see something at the wrong price (and either don't buy it because it's "too expensive" or get pissed at the register when it rings up for more than the shelf label) and on and on.
Don't overfill. Flex only when shit is being discontinued, or as endcaps. It's not that hard. Backstocking is not that hard. Trying to deal with the cascade of annoying shit from overfilling shelves is harder.
AMEN!!!!TTOTL: For the love of holy god, you are the biggest walking contradiction of yourself that I've ever seen, not to mention totally incompetent at your job. You treat your team like children and lecture us for not getting RedCards all the time. Well, it's definitely not from lack of trying or asking, it's that you want to CYA for your awful leadership.
Also, talking crap about your team within earshot isn't going to inspire them to produce results for you...🙄🙄🙄 Still wonder how on God's green earth you got promoted.
We had two last year. Both had near perfect attendance. One committed suicide and we didn’t know for 2 weeks. The other died in a car accident on their way to work. We found out 2 or 3 days later.I do wonder how many people who ghosted and it was a shock because they didn't seem that type of person were later found days long dead.
You can just say “sorry, I cannot do that. If you are able to process a refund on your end, you can, I am not able to. Sorry.”TTO Guest Relations TM: maybe I denied the return for a valid 209 issue and just because the “guest” called you to bitch about me denying an already returned item DOES NOT mean that you should just tell me to complete the return with an override code
Not necessarily. If there is a lot of them on the shelf, then the guest might think "I can wait a few more days/weeks and think about it and then maybe it will go on sale". They also might wonder if the product is any good because if there are so many then it must not be selling well. If there are only a few then they might think "I better buy this right now or else it might be gone"It sells when it on floor vs being backstocked. Chances are it will sell better if a guest wants more of it, you won't be bothered to get more from backroom. Saving you more time.
This is such a good argument for not overstocking/flexing and I try to point it out as much as possible. I feel like the counter-argument you quoted is also really good but the ultimate answer depends on the department. Something like market, HBA where people might be more compelled to stock up on multiple of the same thing the prior argument is best. In style, I personally believe having 80 of the same thing on the floor is a sales killer, and I really wish Target knew it lol.Not necessarily. If there is a lot of them on the shelf, then the guest might think "I can wait a few more days/weeks and think about it and then maybe it will go on sale". They also might wonder if the product is any good because if there are so many then it must not be selling well. If there are only a few then they might think "I better buy this right now or else it might be gone"