MEGATHREAD 2018-2019 Store Modernization Megathread

[OPINION] How do you feel about these changes?

  • I like them.

  • I dislike them.


Results are only viewable after voting.

happygoth

reshop till I drop
Joined
Apr 17, 2019
Messages
919
it's only been about three weeks since the DSD forced the SD to stop underposting the front end but i'm already seeing major improvements. me, my peer, and my ETL have all been able to focus on developing the team and coaching for results. between the three of us leaders at the front end, we haven't called a single backup cashier. if it gets a little busy, we'll just hop on for a bit and work the line down.
I wish I had you at my store. Today I heard the SETL call for backup just as I was heading to the front to leave. What did I see? The TL flitting about and two GAs standing at Guest Services doing nothing, while a Style TM had to stop her tasking to jump on a register. :rolleyes:
 
Joined
Aug 18, 2018
Messages
70
here is the end all: Logistics eats hours. or workload is determined by what comes off that truck, not what is projected to come off that truck but by what is actually on that beast when it docks. it is not some set thing it will and can change. did the loaders at the DC take the brown acid? well then guess what it will take longer. Is it near one of the major seasons (Christmas, Halloween and the like) those unloads can get painful. you take up the steel with all your fancy modernization well more pain. get rid of the Backroom team and it associated leads including the ETL well hold on fellas this ride is going down hill in a dumpster that is on fire with a bunch of rabid weasels with anger issues and we are all in it for the ride to the bottom.

Cutting the LOG team was the worst idea to come out of the backside of Mr Pepsi in a long time.

in short target does not get logistics and needs to schedule dedicated hours to complete those tasks by a trained team of individuals able to operate semi independently. to do less is to court disaster
Couldn’t have said it any better
 

Antennae

BROPU
Joined
Mar 27, 2018
Messages
501
I wonder if there's a correlation to Walmarts getting remodelled and installing a zillion self-checkouts. Even if we cut FOS hours and have lines, at least those guests who must have a human cashier can wait in line before they let you know "I'm making sure you keep your job by not using those machines."
 
Joined
Jan 24, 2019
Messages
696
Getting really tired of seeing a schedule and the next morning it's got days added. Like yes I need the hours, but what if I'd made plans in that time? Did somebody quit?? Why isn't there more consistency?

Almost all are 4 1/2 hour shifts except for one which is a mid...great, fantastic. 4-7 start time the rest of the week and a 10 am this one day. Again, I'd like some consistency
 

qmosqueen

Perishable Assistant Wizard
Joined
Aug 20, 2013
Messages
6,623
Getting really tired of seeing a schedule and the next morning it's got days added. Like yes I need the hours, but what if I'd made plans in that time? Did somebody quit?? Why isn't there more consistency?

Almost all are 4 1/2 hour shifts except for one which is a mid...great, fantastic. 4-7 start time the rest of the week and a 10 am this one day. Again, I'd like some consistency
try a clopen work till 11 PM and back at 6 AM
 
Joined
Jan 24, 2019
Messages
696
Put up one of my shifts to trade only to find that a day I thought I had on the new schedule is gone. Two changes in not even a day wtf is going on
 
Joined
Jul 14, 2011
Messages
22
I would guess in my district roughly 65-70% of the really good/decent Veteran TMs that we’re all cross trained and knew the processes (ETLs, TLs, TMs) with 5+ years experience have left in the last 6 months.

Leaders were specifically instructed to push out any TMs that resisted modernization. Crappy schedules, constantly changing expectations, coaching for everything no matter how small and severe reduction in hours 35+ to 8-12.

These people have been replaced with 18-20 year old kids (no offense) who for many is their first job. They are getting roughly 12-16 hours a week and almost 0 training.

I’m not totally sure but I remember hearing from someone (can’t remember who) and it could be a rumor but Corporate was planning on a 70% turnover rate with modernization.

It’s a recipe for disaster
They sure are getting that turnover. My store has lost half of its team with another 6 deciding if it’s better to quit. That would leave the original team down to 4 (and those are pretty much stuck there cause they won’t get hired elsewhere).
 
Joined
Jul 14, 2011
Messages
22
My payroll? You’re still ignoring that HQ is not properly staffing GM.

If HQ randomly decided it takes a total of 100 hours weekly to run the front, that doesn’t mean they’d be right. Arbitrarily assigned hours in one area working out doesn’t mean arbitrarily assigned hours in another area will work out. Pull your head out of your ass.

Go work in GM for two weeks otherwise keep your ignorant mouth shut because you haven’t the faintest idea what the fuck you’re talking about and you’re posting and walking around with the most incredibly selfish narrow minded view of things. Your ignorance is so overwhelming that it’s actually physically painful to me.

Let me really simplify this for you and ridiculously exaggerate for illustrative purposes... this is how you’re coming off to people who aren’t operating in the dark here... let’s say your store gets 2000 hours a week and they decided 1900 should go to the front... you’re representing yourself as basically saying “not my fault they can’t get their work done! It’s funny how when I actually get my 1900 hours I can get my workload done and those people can’t get it done with their hours! Not my problem!!! I only care about me!!”

Now do you see? Even in the slightest? No, probably not...

If you had even the slightest fucking clue what their workload is like, you would shut your fucking mouth.
I get you. Truck mancafs backup ad outfills phone calls plano ....it’s ridiculous what corporate expects someone in GM to complete in 4 hours. You can act all self-righteous about how hours are stolen from your work center and how as long as your work center is getting them screw the rest of the store. Here’s the end result of your modernization HQ. Not enough hours to “steal” from other workcenters to make the store run well.
 
Joined
Jul 14, 2011
Messages
22
It’s both. Not enough hours in GM in some (maybe most) cases AND some cases, we as GM need to get our shit together. Sorry guys but front end is just not the right work center to siphon payroll from. But hey it’s slow or front lanes is over staffed for a while? Yeah send a cashier to help push or do go backs or even zone. But the experience at the front end or checkout can be the difference in life or death for us brick and mortar/physical retail players. Look it up. It’s the priority for a reason.
Problem is there are literally no other work centers to take payroll from as the departments all “disappeared”
 

Tessa120

I escaped the asylum!
Joined
Mar 17, 2017
Messages
3,384
that still doesn’t justify taking from service and engagement
Then where do they get them if in practice (vs. on paper based on future budget projections) GM doesn't have the hours needed to run even basic operations, and front end has more hours than they need for basic operation and has enough hours to actually start on the "when we have time" tasks.
 
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REDcardJJ

Service and Engagement TL
Joined
Sep 18, 2017
Messages
2,225
how much payroll do you think i’m getting? sure as hell not “more than enough for basic operation”

i have just enough to avoid calling backup cashiers. aka my payroll is allocated correctly
 
Joined
Aug 18, 2018
Messages
70
how much payroll do you think i’m getting? sure as hell not “more than enough for basic operation”

i have just enough to avoid calling backup cashiers. aka my payroll is allocated correctly

There is an obvious disconnect with corporate expectations and the Team members actually attempting to preform these unrealistic guild lines. Instead of blaming each other on both sides of the coin we need to come together and voice our frustrations to the ones responsible for placing us in this debacle. Cornell and his corporate minions... it is their greed and lack of experience in our work field that has caused us all of this mess. Perhaps change will happen before they literally run our company out of business but until then insulting and bickering with each other solves nothing. No matter what kind of ass backwards logic they are trying to instill in us or what “old” values they are trying to erase. We are still one team whose performances affect one another on the daily.
 

Fyi

Joined
Jan 21, 2014
Messages
188
There is an obvious disconnect with corporate expectations and the Team members actually attempting to preform these unrealistic guild lines. Instead of blaming each other on both sides of the coin we need to come together and voice our frustrations to the ones responsible for placing us in this debacle. Cornell and his corporate minions... it is their greed and lack of experience in our work field that has caused us all of this mess. Perhaps change will happen before they literally run our company out of business but until then insulting and bickering with each other solves nothing. No matter what kind of ass backwards logic they are trying to instill in us or what “old” values they are trying to erase. We are still one team whose performances affect one another on the daily.
It’s almost like the team needs to organize...
 

BoxCutter

Cut hard. Cut deep.
Joined
Oct 16, 2012
Messages
1,949
Joined
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Messages
1,815

GozerZuul

FORMER fLOW tm. MOVED ONTO WALLY WORLD.
Joined
Mar 13, 2019
Messages
52
I wonder if there's a correlation to Walmarts getting remodelled and installing a zillion self-checkouts. Even if we cut FOS hours and have lines, at least those guests who must have a human cashier can wait in line before they let you know "I'm making sure you keep your job by not using those machines."
thier is. we are shifting to a target based system even use zebras and printers BUT its working.
 
Joined
Sep 12, 2018
Messages
121
Isn't Target required to give you 8 hours between shifts?
Nope! That is in no way a rule or law except I think in 1 or 2 states. Granted, as far as I know they try to be fair with it for the most part. I've talked to my leads to get my schedule changed if there was less than 8 hours between my shifts, and they've agreed, but they dont have to grant that request.
 
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