reshop till I drop
- Apr 17, 2019
I wish I had you at my store. Today I heard the SETL call for backup just as I was heading to the front to leave. What did I see? The TL flitting about and two GAs standing at Guest Services doing nothing, while a Style TM had to stop her tasking to jump on a register.it's only been about three weeks since the DSD forced the SD to stop underposting the front end but i'm already seeing major improvements. me, my peer, and my ETL have all been able to focus on developing the team and coaching for results. between the three of us leaders at the front end, we haven't called a single backup cashier. if it gets a little busy, we'll just hop on for a bit and work the line down.