MEGATHREAD 2018-2019 Store Modernization Megathread

[OPINION] How do you feel about these changes?

  • I like them.

  • I dislike them.


Results are only viewable after voting.
Joined
Mar 21, 2019
Messages
236
ours put in their notice and is leaving on thursday and their goal is to replace them within a month. the store down the street is adding one

ASANTS
 
Joined
Sep 22, 2018
Messages
23
I can't help but feel it's going to crash and burn, but it's like a slow crash where you can barely tell it's happening. I know it looks fine financial wise right now but they're still making cuts and other stores are still closing so things are still doing relatively okay.

If you want to post the financials from Q3 or Q4, go ahead. I'd like to look over the stuff myself. Maybe I'm wrong, but it feels like a slow decline.
It's a death by a thousand cuts, a bunch of small bad decisions slowly eating away at profitability and sustainability. The majority of people will never see it coming because each and every minor cut seems like a smart short term decision that works and doesn't get you labeled with insubordination.
 
Joined
Jan 24, 2019
Messages
888
Aaaaaand my paycheck Friday will be less than <$60. I tell the tax form that I'm married but to pretend I'm single (I'm paycheck to paycheck so a lump of cash at taxtime is handy), and paycheck's so low it took nothing.

So who else is job hunting?
 
Joined
Sep 27, 2018
Messages
928
Any stores doing this "Stay sharp status" BS??? Ive been a TL for 5 years, but somehow i need to go over a piece of paper daily with my competent team to make sure theyre engaged. This shit is getting ridiculous! I hate micro managing.
Noooo. Havn’t seen that yet ! NOT looking forward to it.
Anyone here remember filling out WEEKLY VIBE sheets ? UGH.

i remember a lot of BS went into those : “i vibed with a guest by helping them choose a birthday present” (every other week)
not a productive use of time.
 
Joined
Jul 14, 2016
Messages
2,061
Noooo. Havn’t seen that yet ! NOT looking forward to it.
Anyone here remember filling out WEEKLY VIBE sheets ? UGH.

i remember a lot of BS went into those : “i vibed with a guest by helping them choose a birthday present” (every other week)
not a productive use of time.
I remember them. As a Plano TM I didn't have to fill one out, but the whole VIBE thing had an unpleasant....vibe to it. That word makes me shudder still.
 
Joined
Apr 5, 2019
Messages
96
That's PART of the problem. TLs being forced to micromanage, and not actually do any of the hard work involved in the process. The TLs that actually do any of the work are forced out either by termination or resignation.
This is happening in my store. Three of the TLs in my store have each been here for well over a decade. We each feel that we are slowly being forced out. Ridiculous coachings, CA for "tasking too much"; no hours for our teams, so not sure who is supposed to complete the tasks. At least 2/3 of the people in our store are job hunting & we have already lost some of our best team members. I have never seen hours cut this badly. Morale is the worst I have ever seen.
 
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Joined
Apr 5, 2019
Messages
96
For S&E; we have to quiz each advocate on red cards; promotions; Circle; Drive Up times; Return to Stock, Sales goals & how to achieve them (because advocates have so many selling opportunities); Two Week look ahead; anything else the SE ETL thinks is important. We are expected to "status" at the start of each person's shift; during the shift & at the end of the shift. I am not sure how other areas are doing it.
 
Joined
Mar 30, 2012
Messages
636
Any stores doing this "Stay sharp status" BS??? Ive been a TL for 5 years, but somehow i need to go over a piece of paper daily with my competent team to make sure theyre engaged. This shit is getting ridiculous! I hate micro managing.
Another stupid spot idea. Glad I am out. 😱
 
Joined
Jan 24, 2019
Messages
888
2 ETLs and the STL were doing softlines repack breakout when I came in for my evening shift.

So how bad off is everyone else's store?
 
Joined
Sep 12, 2018
Messages
152
2 ETLs and the STL were doing softlines repack breakout when I came in for my evening shift.

So how bad off is everyone else's store?
My ETL was doing softlines repacks today too. Also, my SD was doing pulls today and he and the HR-ETL were doing shoe and baby repack push this week.

We have like...80 repacks or so stacked up going back a couple of weeks now. With a backlog of price change and overflowing fitting room reshop along with few hours there's just not enough people to get through it all.
 
Joined
Sep 25, 2017
Messages
807
Hmm, so the "stay sharp" goofiness might be why my TL checked in with me mid-shift yesterday for the first time in forever. And the hours being cut might be why an ETL was pulling Market batches. As for call-offs, some of us who reliably show up and actually do the work are getting extra hours sometimes because they ask us if we want to stay later.
 
Joined
Apr 5, 2019
Messages
96
2 ETLs and the STL were doing softlines repack breakout when I came in for my evening shift.

So how bad off is everyone else's store?
Our SD directs, GM ETL quit. HR ETL is on her phone most of the day; Specialty ETL sometimes works alongside her team but I think most of the Beauty team quit so she is trying to clean it up. SE ETL depends most of her time "statusing"; she is obsessed with "statusing". The line hasn't been 100% clean since before the holidays. Team morale is in the toilet; nearly everyone is job hunting. Long time guests are asking why no one is available to assist them. NPS is terrible. In over a decade at this store, I have never seen it this bad.
 
Joined
Jan 24, 2019
Messages
888
Our SD directs, GM ETL quit. HR ETL is on her phone most of the day; Specialty ETL sometimes works alongside her team but I think most of the Beauty team quit so she is trying to clean it up. SE ETL depends most of her time "statusing"; she is obsessed with "statusing". The line hasn't been 100% clean since before the holidays. Team morale is in the toilet; nearly everyone is job hunting. Long time guests are asking why no one is available to assist them. NPS is terrible. In over a decade at this store, I have never seen it this bad.
Dang, sorry to hear that. That sounds like a dumpsterfire.

What's NPS?
 
Joined
Apr 5, 2019
Messages
96
Net promoter score. purchase, drive up, sfs, returns, OPU all have a score based on the survey answers received
Net Promoter Score is the stuff of nightmares. Of the 4 metrics on the survey; 2 are sales floor, 2 are check lanes. As SETL, I take the hit for all 4 metrics because I am apparently supposed to monitor the sales floor team members; as well as run the front of store with one GS, one SCO, one advocate, no FOS attendant & me. If Target hadn't done away with insurance for retired employees, I'd be done. I have my time in; am fully vested in my pension but stay for the health insurance.
 
Joined
Mar 22, 2019
Messages
53
Net Promoter Score is the stuff of nightmares. Of the 4 metrics on the survey; 2 are sales floor, 2 are check lanes. As SETL, I take the hit for all 4 metrics because I am apparently supposed to monitor the sales floor team members; as well as run the front of store with one GS, one SCO, one advocate, no FOS attendant & me. If Target hadn't done away with insurance for retired employees, I'd be done. I have my time in; am fully vested in my pension but stay for the health insurance.
Well, being the service and engagement TL you should be checking the surveys and letting the corresponding TL know what’s going on in their areas.
 
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