Service and Engagement TL
- Sep 18, 2017
i have three cart attendants (with two more who are on LOA)Just wondering, how many cart attendants does your store have? I just got called in and asked to work a cart attendant shift tonight instead of self-checkout, probably because our cart attendant called out. At my store, there's one cart attendant who can only work afternoon shifts, and we just hired a new cart attendant to presumably work evenings, I don't know his availability though.
I get that I could have just said no to taking the shift, but I am willing to work with the scheduling temporarily since one of the old cart attendants quit just before the MyTime outage, meaning he was still scheduled for tonight. I'm just hoping that this will be resolved soon and another cart attendant will be hired. How frequently have you guys been asked to fill in as a cart attendant and did you ever express that you didn't prefer to work on carts to leadership?
personally i love doing carts so i try to put myself outside more than my team when we have gaps in coverage