what i look for in an ETL is someone who will lead us by example, not just by barking out orders. My old ETL LOG was the best, not only did he give us the right directions, he was very enthusiastic about what he did. he would work along side us when he could, me and him unloaded a big truck day in 45 mins, and we were going crazy unloading it! he ACTUALLY made coming in at 4am fun for us. he led our logistics to being number one in our area, smashing other stores with our numbers. he was pretty much everyones friend and everyone respected him to the highest extent. trust me you won't be able to win the hearts of everyone in your Teams, but being reasonable and not being stubborn is the best way to go. if the store your going to is doing good, don't try to change things drastically, if it isn't broken, why bother trying to fix it? we've had this mistake at my store, not very many people like change
i am saying this on behalf of a current flow team member, but i am also a backroom team member and this is what i expect out of my ETL as a backroom team member. i want the backroom i work in to be clean, and very accessible to equipment and merchandise. if your backroom team is happy with their current set up of the backroom, please don't change it. our ETL now wanted us to switch around some of our bulk pallets to different stockrooms and in and out of receiving, it was a mess! and wasted payroll, the way we had it before was a lot better.
if your Logistics team is happy, then they most likely have good TLs that know what they are doing and know how to run the place. Ask the TLs of your teams what they do to keep good practices