I haven’t heard anything about an actual change here. As soon as the order is placed it should move to Reserve Unit in ITA which will deduct from the OHs. An increment to the OHs will happen with an INF. I know OHs only update every 15 minutes.
I haven’t either, but ePick was showing for example, 3 OH and clicking the DPCI to to go to myDay it would show 4 on the floor 4 OH, then once I scan the item and scan the sub-cart and scanned the item in myDay again, it had decreased real time to the 3 OH.
My store is definitely a problem child lmao
INF would drop if they actually scheduled enough TMs to push the freight sitting in the back room for days.
I left the store tonight with 7.8% INF in OPU. For the week we're high 6.
About the same if not a bit worse
Great post to consider for the influx of seasonal kids, thanks
A Christmas item I ordered was INF'd despite the Zebra claiming we have 6 in the store - guarantee it's in the steel, along with a couple of other Christmas items I want that have quantities on hand.
THIS. I'm really getting tired of the "lower your inf" speeches to the team when this is the problem. Not just in the steel, but unlocated in the steel.
I think our store doesn't locate freight sometimes to keep it out of the priority pulls.
My store has been doing this a LOT and also straight up not acknowledging the RDC truck which is super annoying for any type of pull. Anything to get INF down I guess *eyeroll*
Explains my store to a T.
It's hard but I have to build my team to hold each other accountable. They want to do well for their teammates. Veteran tms need to step up amd teach the newer tms. Only way it makes there job easier. Obviously this is much easier said then done. Leaders themselves also need to be working hard. If your leaders aren't working hard then tms won't either. Worse decision spot made was to push leaders to do less and "lead" more.
Our fulfillment team has been taking a beating recently & I found one of their hardest working TMs crying by their locker. They've lost quite few TMs & are finding hard to keep any
6% yesterday, 6.1% last week, 5.4% last month, year to week is 4.4%
My ex-TL (thank god not anymore) couldn't lead her way out of a Target bag. She spends all her time explaining over the walkie why she "can't" and could somebody undefined do it "for me", or she's on break or she's taking lunch. Why do they keep her? Cuz she's been there since the store opened two-plus decades ago.
You have to be high enough volume so that they're not ever just standing around. It's only the GM stuff... groceries are still stowed by their picker. If they do run out of stuff, refilling bags, cleaning up, etc. can be a good option, or grabbing a grocery of their own so they're back in ~20 mins. They need to be able to move quickly (under 10 mins per cart) while unattended... can't be goofing off / talking with the drive up team. The pickers need to keep their carts organized; they can't be throwing stuff wherever because they're not the ones sifting through the mess when they get up front.
We are high volume but the problem I’m coming across is multiple people coming up near each other with less than 15 minutes remaining per cart and pickers just throwing crap into the cart because they know where their stuff is, I don’t and it’s pissing me off digging through their cart.
You have to watch your cart flow into OPU hold space and play it by ear. Store Directors and ETLs are not as highly-tuned to the workflow and will pull the trigger on this too early, hurting your productivity. I have 4 OPU pack stations and they can't really be shared efficiently, so I'm basically looking for situations where I'm going to have my hold space overwhelmed. If you plan ~30 minutes ahead of time you can pull your faster baggers/stowers to keep turning those carts over and meet a few goals you might otherwise miss.
Daily POT is 67%… nothing is working 🤣
