Archived Hours where art thou?

[pellinore]

Tgarv90...I've been w/ Spot for nearly 12 years and I'm a pretty good TM. I'll help when I am asked, give breaks to target cafe workers, will help with truck at 6am.....and yet I'm getting less than 20 hours for the past several weeks. I think that I had two shifts scheduled since January that have been long enough to get a lunch break.
I would think that if they've kept me this long then they are happy with me.....so why am I getting these incredibly horrible hours? I've learned that Target isn't fair and doesn't even try to be.
For as long as I've been here (same store all this time) I would like to think that I could get a consistent schedule each week and know that 38 hours would be mine all the time....but they don't care....and when I'm having to beg for hours (after all these years) I'm knowing that they don't give a $hit about me.

It doesn't matter that I come in for all of my scheduled shifts, don't call off and help in different areas of the store, that I am friendly with guests (guests love me & talk to my leadership quite often and do surveys) and I care about what I do. No, Target doesn't give a rats a$$ and the earlier that we see this then the earlier we know that Target isn't worth what it says it stands for......because Target is this way it really DOES matter that we actually acknowledge our guests so that WE can get paid.

 

[Kartman]

There is something odd going on here...

 

[Backroom81]

If they can't afford to pay people now, how in the world will they be able to afford to pay people $15 an hour? I find it ludicrous to think they can't habe anything but a skeleton crew now. Imagine how bad it will be then.

They can afford the hours, they are just looking for any possible way to chip away at them to further increase shareholder value.

When I first started in 1999, starting pay was $7/hr (about $10.50 in 2018 dollars). The dayside dry grocery team (which covered main aisles, frozen, dairy, paper, and chemicals) alone had ~300 hours, 4 team leads, 1 specialist, and 4-5 part time high school kids. The overnight crew that worked the truck in those areas was an additional 200 hours with 1 team lead and 4-5 full time.

Every store with similar volume that I did support help during that time period also had comparable payroll. Now, I will freely admit that the amount of payroll was pretty damn high and unnecessary. We spent a LOT of time on shelf cleaning and various maintenance tasks which was more like busy work than anything. However, also during that time period, Target opened its 1000th store and announced plans to have 2010 stores by 2010. This tells me that the payroll expenditures during that time was not all that unaffordable.

Cut forward to today and my store's volume is the same (A+) yet our payroll is ~1/3 (if that) of what it was 20 years ago. I have a damn hard time believing that our profits have gone down so much that a skeleton crew is the only way. It's not like the workload has gone down to match it either. The E2E/"Modernization" has not streamlined the process in the least (quite the opposite imo). SFS/OPU makes each sale less profitable because now we are spending payroll on doing the guests' shopping for them (but there is an argument to be made that a less profitable sale is better than no sale at all).

 

[countingsheep]

SFS/OPU makes each sale less profitable because now we are spending payroll on doing the guests' shopping for them (but there is an argument to be made that a less profitable sale is better than no sale at all).

This is the part I dont fully understand. I get its a guarantee sale but you are losing more sales since the person is not inside checking out product and impulse buying what they dont necessarily need. In the end that $20 order coupd have netter an adition $40 if they had been forced to look at shiny new things on the way to the toilet paper and milk. Its a flawed business idea

 

[Backroom81]

This is the part I dont fully understand. I get its a guarantee sale but you are losing more sales since the person is not inside checking out product and impulse buying what they dont necessarily need. In the end that $20 order coupd have netter an adition $40 if they had been forced to look at shiny new things on the way to the toilet paper and milk. Its a flawed business idea

To be fair, it's a necessary idea in this day and age. Where Target horribly failed is the implementation. The pickup counter should have been separate from Guest Services and located in the back of the store. That way, that $20 pickup might turn into a $40 sale. Instead, the guest walks in, go straight to the GS desk without passing by any product, and walks right back out.

 

[Tessa120]

This is the part I dont fully understand. I get its a guarantee sale but you are losing more sales since the person is not inside checking out product and impulse buying what they dont necessarily need. In the end that $20 order coupd have netter an adition $40 if they had been forced to look at shiny new things on the way to the toilet paper and milk. Its a flawed business idea

There are also people out there who will impulse buy and then look in their cart at some point before checking out, ask themselves "Do I really need all this?" and put back not just the impulse buys but also some of what was on the original list. Plus there are people that have no time to shop and will choose a place that does the shopping for them instead of a place where they would have to spend time even if it is cheaper.

 

[Rock Lobster]

They can afford the hours, they are just looking for any possible way to chip away at them to further increase shareholder value.

When I first started in 1999, starting pay was $7/hr (about $10.50 in 2018 dollars). The dayside dry grocery team (which covered main aisles, frozen, dairy, paper, and chemicals) alone had ~300 hours, 4 team leads, 1 specialist, and 4-5 part time high school kids. The overnight crew that worked the truck in those areas was an additional 200 hours with 1 team lead and 4-5 full time.

Every store with similar volume that I did support help during that time period also had comparable payroll. Now, I will freely admit that the amount of payroll was pretty damn high and unnecessary. We spent a LOT of time on shelf cleaning and various maintenance tasks which was more like busy work than anything. However, also during that time period, Target opened its 1000th store and announced plans to have 2010 stores by 2010. This tells me that the payroll expenditures during that time was not all that unaffordable.

Cut forward to today and my store's volume is the same (A+) yet our payroll is ~1/3 (if that) of what it was 20 years ago. I have a damn hard time believing that our profits have gone down so much that a skeleton crew is the only way. It's not like the workload has gone down to match it either. The E2E/"Modernization" has not streamlined the process in the least (quite the opposite imo). SFS/OPU makes each sale less profitable because now we are spending payroll on doing the guests' shopping for them (but there is an argument to be made that a less profitable sale is better than no sale at all).

PREACH!!!

 

[SFSFun]

This is the part I dont fully understand. I get its a guarantee sale but you are losing more sales since the person is not inside checking out product and impulse buying what they dont necessarily need. In the end that $20 order coupd have netter an adition $40 if they had been forced to look at shiny new things on the way to the toilet paper and milk. Its a flawed business idea

Or it could have been a $0 order if they decided they really didn't have time to go in and shop, and ordered it from somewhere else instead.

 

[IWishIKnew]

. I have a damn hard time believing that our profits have gone down so much that a skeleton crew is the only way. It's not like the workload has gone down to match it either.

I doubt profits have gone down that much, but retail profits in general have gone down, but low payroll is the corporate way these days no matter the industry. Need to concentrate the wealth, donchaknow!

I get its a guarantee sale but you are losing more sales since the person is not inside checking out product and impulse buying what they dont necessarily need.

But they're not buying it from Amazon, either, so there's that. We hired a veritable army of SFS people during Q4 and still emptied the floor at times to keep up with orders to be shipped in time for Christmas. Unfortunately we didn't get to keep very many of them, but without SFS we wouldn't have had that temporary employment, and likely wouldn't have seen the overall increase in sales that allowed us to keep more seasonals in other parts of the store.

There are also people out there who will impulse buy and then look in their cart at some point before checking out, ask themselves "Do I really need all this?" and put back not just the impulse buys but also some of what was on the original list.

Given the number of abandoned carts I push up front a night, this isn't an unfounded concern. If we're lucky they don't contain anything cold/frozen that needs to be QMOS'd.

 

[GoodyNN]

Will Corrin find out about Jessica and Peter? Will Jessica find out about Corrin and Peter? Will Billie's Zit disappear before his first date? These questions and many others will be answered on the next episode of Soap [or AE2019].

BWAHAHAHAHAHA I loved that show!!!!

 

[can't touch this]

Wew lads. As of Friday my store very abruptly and suddenly had 900 hours from...somewhere...to give away. Reasons are classified, but suffice it to say that HR was blowing everyone's phone up all weekend to pick up shifts. Our backroom went from looking like total ass to completely spotless in no time. Made like 8 bales today. I can actually get through BR on the Wave for the first time in christ knows how long. This pillow pretty much sums it up fam.

I've made a world-changing discovery folks...a bigger team with more hours means more gets done!

 

[SeeingSpot]

I've made a world-changing discovery folks...a bigger team with more hours means more gets done!

You just blew my mind

 

[Frontlanegirl]

SFS/OPU makes each sale less profitable because now we are spending payroll on doing the guests' shopping for them (but there is an argument to be made that a less profitable sale is better than no sale at all).

Not always losing money. I have had people come into the store to pick up their online order, be it STS/OPU, and then went to do more shopping.

 

[HRZone]

just don’t think I’m being treated right.

I would be tempted to ask why

 

[HRZone]

Shouldn't you have more payroll hours in a week where your forecast is higher?

You would think

What's a forecast?

How much money you are expected to make in sales.

 

[Shopgirl3]

After Christmas, yikes! The hours have cut back like that! It's rough but we survive somehow. But with an extra truck today and tomorrow being 2200, I'll have maybe 14 hrs this week. But I looked at my schedule for next week and it's only 9 hrs.again.....

 

[SmilesWI]

17.25 this week and 12 next with odd shifts split between cashiering and zoning grocery (which I’m still not sure what I’m doing because I have no training in grocery ...)

 

[qmosqueen]

Target has to keep cutting hours so that they can pay newbies 12 /hour ... what took me 5 1/2 years to get.

 

[Noiinteam]

We had a snowstorm and went from no hours to all the hours we wanted and free food. Thanks for calling out!

 

[Times Up]

Glad to be getting 3 shifts like the other more experienced cashiers. Guessing that the stigma of seasonal is finally gone!

We've ben running with one cashier for a good part of the day due to low hours and apparently some sort of logistics issues that ate the store's hours. So, now we are into March, and still running with just 1, or 2 cashiers. I was in another nearby lower volume store, and they had THREE cashiers on before 10 am., AND 2 at GS. What gives? Yet my STL wants us to get good guest feedback with 3-5 guests in line. An extra buck an hour doesn't seem like it's enough...

 

[Leo47]

Lowest week so far has been 27. I used to post about how I would be fine with one or two shifts a week but now that I’ve got bills and shit I’d prefer not to have less than 30 hours lol.

 

[pellinore]

OK....I can't believe it. I just read about the major remodels to the stores in Mini-soda. No wonder hours are so damned tight. They've got to put payroll to fix-up all the stores.
Well, by the time 2020 rolls around there won't be many people or stores so the few remaining TMs may really get that $15.00/ hour and a few four hour shifts a week!!

 

[can't touch this]

ETL: Listen up team we've got hours for days!! You can have as many hours as you want this week, talk to me I've got the hookup!!
Me: Okay I'll take 56, thanks!
ETL:

 

[SFSFun]

Wew lads. As of Friday my store very abruptly and suddenly had 900 hours from...somewhere...to give away. Reasons are classified, but suffice it to say that HR was blowing everyone's phone up all weekend to pick up shifts. Our backroom went from looking like total ass to completely spotless in no time. Made like 8 bales today. I can actually get through BR on the Wave for the first time in christ knows how long. This pillow pretty much sums it up fam.

I've made a world-changing discovery folks...a bigger team with more hours means more gets done!

We had the same thing happen. It's like a switch was flipped all of a sudden.

 

[Berry Red]

I don't even know what to do. I run around all of Hardlines, answer the phone, attempt to set five sales plans in a day, cover electronics beauty, Starbucks, AND the occasional GS shift. I bust my ass more than anyone else in the store (which has been said by many) and I only got 18.5 hours on the new schedule.

Don't know why I bothered to let my HR ETL know that my partner's severance was going to run out...apparently that meant cutting my hours?

I pretty much had a nervous breakdown in the fixture room. I really wanted to get into Logistics but now I don't even know what to do. I hate to find another job because we might be moving for my SO's job. I'm a wreck. Totally at a loss.