I'm bringing this up with the owners of those apps to see if they can fix this.
Do you know when this started to happen?
The scanners on the devices have a red dot that shows what you're scanning, and then the actual red box where it's trying to read the barcode. It used to be that you'd see just the red dot but no scanner box when you pressed down the scanner button when you had been using one of the apps that locks use of the scanner. It stopped doing this at some point (didn't it change from DataWedge to Acorn Scanner or something to improve reliability?), but the apps that lock the scanner (MPM, Audit, MyHelp, etc) all still do it. I believe Audit has always done it, and MPM and myHelp seem to have done it ever since they got the ability to scan items (MPM when it got the myStats functionality and myHelp when the chatbots were added that let you scan stuff in).what does the red dot no scanner mean? sorry I'm not familiar