To that one guest

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Had a guest come thru my lane yesterday. Said, "Can I ask you something?" I said, "OK". She says, "Can you tell my why your milk is so high?" I think I just kinda stared at her thinking, how am I supposed to answer that?:rolleyes:
 
"Well madam, we're an overpriced, fancy, department store. Most of the stuff we carry are more expensive than Wal-Mart or other supermarkets, especially food items. Personally, I don't even shop here, as things here cost way more than my local grocery store, even WITH my discount. Milk is just one of the many retardedly overpriced items we carry. Have a nice day!"
 
To the lady buying a cart-load of bottled tea (with coupons): I advised you of 'reasonable limits' & you threatened to take it up with corporate like you have a direct line. Yeh, I'm shakin' in my boots & on your way out you can read the sign that states: "in order to ensure availability for all our guests, Target reserves the right to limit quantities".
 
To that one guest who slammed a bag full of change with a crumpled dollar bill in it. Who after I counted it and said "thats 4.65" responded in a really annoyed and impatient voice "Well it looked like 4.65 to me." Well how was I supposed to know their was that amount of change in the bag unless I counted it?
 
Had a guest come thru my lane yesterday. Said, "Can I ask you something?" I said, "OK". She says, "Can you tell my why your milk is so high?" I think I just kinda stared at her thinking, how am I supposed to answer that?:rolleyes:

Really? At ours, it's cheaper than the local grocery stores (by more than $1 unless the grocery has it on sale, then it's 30 cents cheaper) and (I've heard, I don't shop there so I can't verify) about 20 cents more than Wal-Mart (we are actually 10 cents cheaper than Sam's Club, though)???
 
To all of the male guests who seem to come to Target with the sole purpose of having their weekly bowel movement and then go on their merry way once the toilet is hopelessly clogged to the point where a WORK ORDER is required because regular plungers are of no help: I hate you! :mad:
 
Just because I'm behind the counter doesn't mean that I'm a lesser being than you.

Yes, you are the customer/guest, but -

No, just because you're such doesn't mean we have to give you an item for whatever price you say it is.

No, that doesn't mean that I should risk getting in trouble with higher-ups to serve you when YOU didn't notice my light was OFF and came into my line, even though I was closed due to having to go to break. (@guest: "customer service is more important than anything else")

etc etc

In general: No, you don't have the right to treat me like I'm nothing but a piece of crap you stepped on. >:(
 
NO! We do not sell floor models! And no, talking to a "manager" will not solve the problem.
The amount of times a guest asks for the floor model when we are sold out is ridiculous. Do you really want to take the vacuum thats on the wall, it doesn't even look like it's in good condition.
My favorite episode was after the LOD told the guest she couldn't have the floor model, she demands that i give it to her. "She's not the president!"
 
NO! We do not sell floor models! And no, talking to a "manager" will not solve the problem.
The amount of times a guest asks for the floor model when we are sold out is ridiculous. Do you really want to take the vacuum thats on the wall, it doesn't even look like it's in good condition.
My favorite episode was after the LOD told the guest she couldn't have the floor model, she demands that i give it to her. "She's not the president!"
And of course should the case come when their demands are met, they want a discount because it's the floor model.. :facepalm:
 
LOL some of our vacuum displays are non-workable/have the cords ripped/cut out. SO yeah, sure, go on, take it! I'll sell it to you 50% off with no refunds accepted ;)
 
LOL some of our vacuum displays are non-workable/have the cords ripped/cut out. SO yeah, sure, go on, take it! I'll sell it to you 50% off with no refunds accepted ;)


Which is why the previous signing specialist always cut off the cords on all the displays. That ways he didn't have to replace them or answer stupid questions. I've pretty much followed in his footsteps.
 
And of course should the case come when their demands are met, they want a discount because it's the floor model.. :facepalm:

We sell all of our floor models in seasonal at the end.. Today just did a carry out for some patio chairs that were 75% clearance (floor model).
 
1. I work in the pharmacy, please don't come to the counter and ask me where to find the most random item possible in the store. I never leave the pharmacy, I have no idea.

2. Guests who want me to ring up their whole cart of items. I had one woman last shift who made me ring up all of her stuff, then halfway through she decided she thought I made a mistake and made me do it all over again. Surprise surprise, the price was exactly the same as it was the first time.

3. Guests who get mad at us when their doctor hasn't called in refills/prior auths. It's not my fault your doctor hasn't done it yet, don't get mad at me!
 
1. This happened a while ago, so I was gathering carts as usual, and this old lady tries to park backwards (with the front end facing the parking lot lane). Because she was so slow (well she ended up doing it all wrong because her car was crooked in the parking spot) , I ended up waiting about a minute or 2. So finally waiting, I decide it should be safe to pass, when suddenly she pulls out, and I almost hit her.

So because I couldnt really stop, shes cusses out "YOU JERK!", and im like wtf, and after pass by, shes tries to walk over to be and she keep yelling "WHAT IS YOUR NAME?" "I WAS TRYING TO BACK UP IN THAT SPOT".

But in the end, I decided to just let it go by saying stuff like "Calm down, sorry it was an accident, didnt mean to..." and shes like "thanks for apologizing..." Funny things can happen

2. And I can't stress enough on how many times guests leave things in their dam carts. Ridiculous, and ridicule to the CA's out there. I find uneaten popcorn, sandwiches, drinks from STARBUCKS (WASTING MONEH) that aren't emptied. I find guests leaving things like boxes, A FULL BAG OF GAMES, 12-pack soda, water in the DAM carts.
 
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To the guest who left 2 12-packs of cokes in the cart: We looked outside, the cart attendant checked carts as he was bringing them in...no dice. No, we DON'T replace items you are STUPID enough to leave in your cart outside. Frankly I don't care that Walmart or the local grocery chain would replace it for you. If it's IN the store, it goes to the service desk as a paid-n-left. Once it's outside, it's on YOUR nickle.
Next time, get off your @#$% cell phone & pay attention.
 
1. I work in the pharmacy, please don't come to the counter and ask me where to find the most random item possible in the store. I never leave the pharmacy, I have no idea.

2. Guests who want me to ring up their whole cart of items. I had one woman last shift who made me ring up all of her stuff, then halfway through she decided she thought I made a mistake and made me do it all over again. Surprise surprise, the price was exactly the same as it was the first time.

3. Guests who get mad at us when their doctor hasn't called in refills/prior auths. It's not my fault your doctor hasn't done it yet, don't get mad at me!

I also work in the pharmacy and would like to add 4. Guests who bring in a prescription for something like eye drops when you're swamped. You take the script, tell them it will be "20 minutes" and they get pissy because "It's ONLY eyedrops!". Ummm...yeah, but there are 10 people AHEAD of you that are waiting to have THEIR prescriptions processed, filled, and checked!

On a side note...I guess there was a pharmacist who USED TO work for Target who had a guest that said that to him so he went and grabbed a random box off the shelf and handed it to him and said "OK. Here are 'just some eye drops' since you don't want to wait so we can make sure they're the right ones". I don't think he was employed much longer after that (although the guest DID end up waiting!) ;)
 
I swear, this week I'm getting an abundance of stupid...
To the lady who bought a large glass vase & apparently let it roll around the floor of your car on the drive home: It wasn't cracked & chipped when you bought it, it's not our fault you didn't wrap it before the trip home &, since it's not our fault, we're NOT replacing it or accepting it for return.
Instead of "you break it, you bought it", it's "you bought it, YOU broke it"!
 
To the guest who left 2 12-packs of cokes in the cart: We looked outside, the cart attendant checked carts as he was bringing them in...no dice. No, we DON'T replace items you are STUPID enough to leave in your cart outside. Frankly I don't care that Walmart or the local grocery chain would replace it for you. If it's IN the store, it goes to the service desk as a paid-n-left. Once it's outside, it's on YOUR nickle.
Next time, get off your @#$% cell phone & pay attention.

Reminds me of the guest that got pissed because she left 5 of the 15ish dollar totes in her cart, yet she remembered the lids! How does that happen, especially when that was the only thing she bought, no we won't replace that :rolleyes:
 
So as many of you know I'm on the remodel team at a local chain. We can wear jeans and T shirts. Today I wore my old Kakhi cargos (to hold my box knive, gloves and other ************ I need to carry) had from target and a black T shirt. I asked this lady if she needed help finding anything and she got all in a hissy fit and saying I dont know anything since I'm doing work americans refuse to do.


Really? What work do "americans" do? hmmmmm
 
So as many of you know I'm on the remodel team at a local chain. We can wear jeans and T shirts. Today I wore my old Kakhi cargos (to hold my box knive, gloves and other ************ I need to carry) had from target and a black T shirt. I asked this lady if she needed help finding anything and she got all in a hissy fit and saying I dont know anything since I'm doing work americans refuse to do.


Really? What work do "americans" do? hmmmmm

:facepalm:
 
So as many of you know I'm on the remodel team at a local chain. We can wear jeans and T shirts. Today I wore my old Kakhi cargos (to hold my box knive, gloves and other ************ I need to carry) had from target and a black T shirt. I asked this lady if she needed help finding anything and she got all in a hissy fit and saying I dont know anything since I'm doing work americans refuse to do.


Really? What work do "americans" do? hmmmmm

oh my god..... If you didn't blow up in her face... I seriously respect you... wow, I would've totally lost it. Even sitting here thinking about someone saying that to me makes me fume...
 
Wha.....? Because you were trying to HELP HER?! What a moronic b*tch!

As to work "Americans refuse to do", I saw an article about paroled convicts in Georgia who were given a chance to pick produce in the fields since they couldn't get hired for most jobs & farmers had a shortage of workers because many migrants had left, fearing deportation. Most couldn't make it past 5 hrs the first day. A few made it to 8 hrs after a week but eventually quit. The team boss pitted them against his migrant team (who averaged 10 hr days). The ex-cons filled one truck, the migrants 5 trucks.
 
Wha.....? Because you were trying to HELP HER?! What a moronic b*tch!

As to work "Americans refuse to do", I saw an article about paroled convicts in Georgia who were given a chance to pick produce in the fields since they couldn't get hired for most jobs & farmers had a shortage of workers because many migrants had left, fearing deportation. Most couldn't make it past 5 hrs the first day. A few made it to 8 hrs after a week but eventually quit. The team boss pitted them against his migrant team (who averaged 10 hr days). The ex-cons filled one truck, the migrants 5 trucks.

The only job I couldn't handle is one that was in a factory that was violating OSHA standards. They required the solo lifting of 125-200 pound plastic tubes above your head to put on a table, into a box, and then stacked on a pallet without any equipment. After 3 months of 12 hour days of that, and the amount of painkiller abuse I was doing, my body suddenly built up immunity, I woke up one warning in so much pain, my body actually shut down and I was virtually paralyzed. I had to call my room mate to call in for me, after 3 days I was still in massive amounts of pain but could move again, at that point I went to a doctor who told me I need to take several weeks off, and quit that job.

Ironically, my other friend that worked there hurt his back with a major injury shortly after I left, and filed a lawsuit. He was awarded several hundred thousand dollars and the company shut down. I was stupid, and lucky.
 
No, I have not seen your missing shopping cart. The amount of times this happens to me is baffling. And the fact that they blame it on me is troubling.
 
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