- Mar 30, 2012
Has anyone read the Q1 guide? They literally said some stores win at this because they focused on culture changes.
I overheard an ETL tell his team that the hours are there to accomplish the work needed and it is their fault if it does not get completed on time.Our store is constantly playing catchup each and every day. I run the unload and all P1 areas and my team is only scheduled 4 hours each shift and theyre expected to do their own workload, price change,research exf etc.... They usually have 4+ hours of truck push a day! This formula doesnt work with how many hours were given vs expectations. I had to set 8 SPL in OTC today that were due LAST WEEK, lets not even mention the rest of the store thats just getting tied off causing more issues...
This is for a base model store so 30-60M give or take. (Complete guess on those numbers). This is the one I looked up based of what I assume my store will be doing. My store currently has 13 TLs.Soo....nothing in there about inbound, backroom, ship from store, presentation/pricing....makes me wonder where all the current TL go ?