MEGATHREAD 2018-2019 Store Modernization Megathread

[OPINION] How do you feel about these changes?

  • I like them.

  • I dislike them.


Results are only viewable after voting.

Dapper

TPS
Joined
Dec 16, 2018
Messages
77
If I remember correctly the cutoff is $72M.
I believe that's ultra high volume, where only about 20-30 stores make that much, and they get a whole special op model just for them because they are so busy. high volume is probably like 55-60+
 

oath2order

Scary Socialist
Joined
Oct 24, 2013
Messages
8,266
Actually everyone is expected to know and DO everything under modernization.
GREAT. My store seems to have an abundance of short people. Let's see how well some of these people can do CSE or overheads.

I think it's safe to say I am one of maybe five people in the store who can actually do CSE or overheads.
 

Leonhart621

Flow Driver
Joined
Jun 26, 2011
Messages
876
Started being a Flow TL 4th quarter 2017. New rollout 2018, additional truck (normally we’re a 4 truck every week, now it’s 5), and now these changes?

From what I hear I have to start doing Bullseye again
 

Leonhart621

Flow Driver
Joined
Jun 26, 2011
Messages
876
Ooooo, I like to have front end do our OPUs so they could understand the pressure. Some of our front end TMs like to do their shopping on OPUs, ordering more than 15 DPCIs throughout the store. Want them to handle their own shopping in 30 mins
 
Joined
Nov 3, 2014
Messages
164
GREAT. My store seems to have an abundance of short people. Let's see how well some of these people can do CSE or overheads.

I think it's safe to say I am one of maybe five people in the store who can actually do CSE or overheads.
Just use the wave.
 

GreasyGary

Presentation/Signing
Joined
Nov 9, 2017
Messages
106
GREAT. My store seems to have an abundance of short people. Let's see how well some of these people can do CSE or overheads.

I think it's safe to say I am one of maybe five people in the store who can actually do CSE or overheads.
I'm more concerned with how the signing area and all the fixtures, brackets, etc, are going to maintain any sense of order with dozens of people going thru them and no one to keep it organized.
 
Joined
Jan 24, 2019
Messages
220
I'm more concerned with how the signing area and all the fixtures, brackets, etc, are going to maintain any sense of order with dozens of people going thru them and no one to keep it organized.
I feel the same way, but for the backroom. We have had 4-5 people back there for ages now. Their whole work lives are the backroom, basically. And now every Tom, Dick, Harry, and their entire extended family will be going through it. Can you imagine letting every newbie touch the backroom? When Christmas season starts coming, we're going to be so f*cked...
 

Bullseyerc

GSTL
Joined
Mar 31, 2016
Messages
520
GSA gone is the best thing I have read so far. I have never seen the need for the position. Our GSA’s lean against the jewelry boat and talk at guest service all day. They don’t even speed weave, just tell backups to open any register and let guests knock each other down to get there. For years cashiers were supposed to be ‘empowered to make it right for the guest’, if that is true then the gsa is only needed to get change, anyone with keys can do that, it’s not that often. When there is a blinker they usually just call someone from the dept to verify the dispute - it’s comical to see- the cashier, the gsa, the salesfloor tm all standing at the register talking about a $3.00 price challenge . Sometimes there is a gsa ‘watching over’ ONE cashier and since they WON’T (claim they can’t?) jump on a register, they call for backup when needed and continue to stand there - no endcap zoning, no SPL, no pushing, no cashiering, no speed weaving, not even putting bags in guest carts or helping remove hangers...nothing but call for backup and get change. While I’m on a gsa rant - the WAY they call for backup ! Makes me grind my teeth ! “Softlines, hardlines, who is responding ?” !! What good does that do other than be Annoying as F. !! Get a grid and call a name already and rotate who you call! Cause otherwise the SAME 2 people ALWAYS respond.
Sounds a lot like me when I was starting as a GSA way back in the day..

I am a much stronger leader now.
 

TargetLounger

Executive Team Leader
Joined
Aug 25, 2017
Messages
167
like picking OPU? if that's what you mean then the front end shouldn't be owning that at all anyway
It does in my district, and has since the pilot began.
No, OPU should always be scheduled under Flexible Fullfillment. The front desk gets the Order Pickup service hours, same with Drive Up.

I understand that some stores may do this differently but I'm pretty sure that's best practice.
 

gsa4lyfe

Always here
Joined
Jul 31, 2017
Messages
1,258
Thanks for posting that, @gsa4lyfe. Any timeline in there for full implementation? (Thinking of the crew I had tonight and had three who definitely won't be able to handle it all.)

What about OPU? In Pilot Land, that's fallen under the front end for a year now. Will that continue?
Stores have from April 1st - September 1st to be fully implemented and be at head count. So those losing etls have a buffer before they kick them to the curb. OPU will fall under the same General merch TL that oversees fulfillment. Depending on your gen merch head count it gets plot up differently. You’ll be fulfillment experts and essentially run autonomously and your TL would just be there for support or check in and make sure you’re doing your job.
 

REDcardJJ

Service and Engagement
Joined
Sep 18, 2017
Messages
1,636
Wait so if they are cutting the GSA/SEA role but adding another GSTL/SEL, what happens to current GSA’s/SEL’s? Do they just get told tough luck? Or will the highest performing GSA get that new SEL spot? We have a GSA who is higher performing than either of our GSTL’s (always getting redcards, doing 1-1 with cashiers as they come in, constantly talks to leadership about developing other tm’s) it would suck really bad to see this GSA be shoved back as a “cashier” or GS...
we are being transitioned down to guest advocates
 
Joined
Feb 27, 2015
Messages
1,533
There are some CSE that even with the wave, if you don't have long arms, you will not be able to hang the sign. Try reaching over a high capacity shelf wall on the wave and switch signing. Not so easy. And I am not short.
One of my store's rear seasonal is above high capacity shelves. Even with the wave, I can't reach it. We have to remove every shelf, get the tallest ladder out of the backroom, and place the ladder on the basedeck. It takes two people each time. I'd love to see 98% of the people in my store try it. I've been doing signing for 12 years and it's a struggle for me with the new fabric.
 
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band_rules16

Former Photo Great/Oh No I've Sold My Soul Again
Joined
Jun 10, 2011
Messages
415
Can we just fire all the people now who won't use the wave, stacker, powerjack, or make a bale? That would thin out over 50% of our team including most of the leadership, including our stl, who I once overheard couldn't make a bale.
This is true...but just because I can use the stacker doesn't mean I want to...(basically, if I can get it down on the wave, I will. Unless it's like a TV or something breakable. Then I get someone else. lol)
 
Joined
Feb 27, 2015
Messages
1,533
This is true...but just because I can use the stacker doesn't mean I want to...(basically, if I can get it down on the wave, I will. Unless it's like a TV or something breakable. Then I get someone else. lol)
Just because I can use the register doesn't mean I want to. But that isnt going to happen in the future. I'm kind of looking forward to seeing little old Jasmine get torn to shreds when she says she won't make a bale, get carts, or use the stacker.
 
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