MEGATHREAD 2018-2019 Store Modernization Megathread

[OPINION] How do you feel about these changes?

  • I like them.

  • I dislike them.


Results are only viewable after voting.

Antennae

BROPU
Joined
Mar 27, 2018
Messages
286
Yes, but even then it's a nonsensical plan. First, give the old TMs hours to make it work, then start cutting. They will start to leave for greener pastures. However, they won't all leave at once. Some will still be available to train the replacements. Eventually, all the old TMs will be gone and the first replacements then train the last replacements. Then, you would have achieved your nefarious goals.

Pushing out the old TMs first makes things more difficult on yourself.
But this doesn't make it so next quarter's shares go up up up. No one cares about shares next year or five years from now.
 
Joined
Sep 17, 2018
Messages
164
It’s like they want to push old TMs out the door. A lot of us would gladly do all of this if they gave us more hours. There are people at my store who’s been there a decade, and still don’t get 40 hours a week. I’m going on my 5th year. They keep saying $15 an hour, but that’s not a livable wage when you’re averaging 20 hours a week.

And everyone knows this. Once I quit I’ll probably never step foot inside a Target again, or I’ll wait until a massive going out of business sale 😂
I've felt like they have been working towards pushing long term TMs out for a long time. Cutting hours is just the latest. There are the occasions when we are denied cross-training, which is given to a newer and younger TM instead. When we are passed over for TL positions for younger TMs or outside hires (And we usually are the ones who have to train them to take the positions over us). When because of the raises in starting wage, we make the exact same rate as the TM they hired yesterday. I could go on. Any value they saw in their seasoned team members is long gone. We're surplus to requirement now, and they're going to make things miserable for us until we quit or they find an excuse to performance us out.
 
Joined
Jun 11, 2011
Messages
1,208
The store has made sales every year.

2011 hours were on average 6500-6800 (granted a lot has changed but just for reference)
2019 hours are under 3000 consistently with the same workload
The point here is that modernization didn’t take hours away. So show me what your payroll was a year ago. Not 2011. Every time target “simplifies” a process they take away payroll. For ex: We don’t have to pull stupid caf batches all day long anymore. That got ridiculous years ago and it was always backstock.
So of course hours are less today than 2011.
 
Joined
Apr 13, 2013
Messages
513
still haven't seen this and its been 45 days since this tweet ... whats goin on ???? its 2019 why are trucks loaded like its 1971 ??
Because we as a company don’t know jack about logistics.

And to do this we would need to redo our DCs. This is a pipe dream. An unrealistic pipe dream that would drive us to ruin should we try it.
 
Joined
Nov 20, 2018
Messages
5
still haven't seen this and its been 45 days since this tweet ... whats goin on ???? its 2019 why are trucks loaded like its 1971 ??
I ended up going to this store when I was in NY in March. The store was clean and well stocked. That being said, Target probably works to make Lower Manhattan stores appear pristine - this one even has a Chobani Yogurt Cafe. Obviously this works at a store of this size. In contrast, there are 20 Targets in the state I work in. Just 2 could be considered small-format/not normal size. One of them only opened last Fall.
 

band_rules16

Wave Master
Joined
Jun 10, 2011
Messages
451
Yep. I'm still waiting on this too. They forgot to post the second truck that sits there for days because it was a double and there aren't enough hours to unload both.

Hours are 100% going down. The “being allocated to different workcenters” is bs. This time last year we were at 3900-4200 hours now we are around 2800-2900
I'm not sure ours are going down, but my ETL told me she wanted me full time this summer. I almost laughed in her face...Target never gave me full time in the summer before. I told her I have a seasonal full time position and I would be keeping my usual 15-20 hours a week from the school year.
 
Joined
Jun 11, 2015
Messages
240
The entire point of modernization is efficiency (though that should be in quotations, for obvious reasons). Why? To do more with less. Of course hours are going to go down. That's the goal.

You can have less cashiers when everyone can cash, for example. Compared to last year, we're at ~500-600 less hours each week, sometimes more. The trucks are all the same size as they were before, so the workload hasn't changed. We're just given less hours to actually do it.
Exactly, I don't think it takes much to see that that was the end goal here.
 

Fyi

Joined
Jan 21, 2014
Messages
171
The point here is that modernization didn’t take hours away. So show me what your payroll was a year ago. Not 2011. Every time target “simplifies” a process they take away payroll. For ex: We don’t have to pull stupid caf batches all day long anymore. That got ridiculous years ago and it was always backstock.
So of course hours are less today than 2011.
Like I said, in 2018 we had at least 1000 more hours in May. The workload has not gotten any smaller, the processes are less efficient the trucks are bigger and more frequent.

The 2011 numbers was just to show that it’s a trend and hours never come back once they are gone.
 
Joined
Jan 23, 2019
Messages
297
I cant speak for last year but back in March and first part of April I was scheduled for 20 hours but was often times working about 30 or more hours per week because my TL asked me to stay late. My TL even told me he wanted to stay scheduling me for longer shifts. Those longer shifts appeared on a schedule for a few hours and then they were changed back to my normal 4 hours. We are also very rarely allowed to stay late now that we are a little further along with modernization. It's almost impossible to do the unload, push u boats with 6 or more repacks plus casepacks, and do blackstock all in 4 hours unless it's a small truck
 

SurefireWolf

Team Member
Joined
Nov 4, 2016
Messages
78
From that video, it looks like corporate wants there to be those cart things, organized by department, on each truck so team members can simply take theirs and work it out. And I am going to also assume that they want this for every single truck, and not just for special occasions like a store's birthday. Let's go through what all that would entail:

1. In order to be even remotely accurate, each store would have to be zoned 100%, and have all counts accurate. None of this garbage of 0 on floor, 0 in back, 6 on hand, with 12 actually on the floor. Or 6 on floor, 0 in back, 6 on hand, 0 actually on the floor.
2. Those carts take up a lot of room. When we get trucks, they are generally packed to the brim. The people who work at the distribution centers are Tetris masters, and I'm being serious about that. In the video, there was a lot of unused space above the carts, as well as the carts themselves, and the space between them. We would get less product this way.
3. Somebody would have to de-box all of that. 1800 Targets * ~2000 piece truck = 3,600,000 boxes. Every single day. DCs simply couldn't handle that.
4. And even if they magically could, in addition to sorting amongst all of the stores, they'd also have to sort departments as well. Clearly, every store is exactly the same and never have pogs setting or remodels.
5. If we assume that stores get a 1:1 ratio to items sold, that still doesn't account for theft or mispicks. Because mispicks would totally still be a thing here; only difference is instead of the labels being wrong, it would be the DC thinking they sent us something they did not.

I don't feel like going on about this any more right now, but that looks like something that could only happen in Imaginationland. Unless it was backed up with such an absurd amount of money that Target would go broke within a month assuming they were serious about trying it.
 

Dapper

TPS
Joined
Dec 16, 2018
Messages
79
From that video, it looks like corporate wants there to be those cart things, organized by department, on each truck so team members can simply take theirs and work it out. And I am going to also assume that they want this for every single truck, and not just for special occasions like a store's birthday. Let's go through what all that would entail:

1. In order to be even remotely accurate, each store would have to be zoned 100%, and have all counts accurate. None of this garbage of 0 on floor, 0 in back, 6 on hand, with 12 actually on the floor. Or 6 on floor, 0 in back, 6 on hand, 0 actually on the floor.
2. Those carts take up a lot of room. When we get trucks, they are generally packed to the brim. The people who work at the distribution centers are Tetris masters, and I'm being serious about that. In the video, there was a lot of unused space above the carts, as well as the carts themselves, and the space between them. We would get less product this way.
3. Somebody would have to de-box all of that. 1800 Targets * ~2000 piece truck = 3,600,000 boxes. Every single day. DCs simply couldn't handle that.
4. And even if they magically could, in addition to sorting amongst all of the stores, they'd also have to sort departments as well. Clearly, every store is exactly the same and never have pogs setting or remodels.
5. If we assume that stores get a 1:1 ratio to items sold, that still doesn't account for theft or mispicks. Because mispicks would totally still be a thing here; only difference is instead of the labels being wrong, it would be the DC thinking they sent us something they did not.

I don't feel like going on about this any more right now, but that looks like something that could only happen in Imaginationland. Unless it was backed up with such an absurd amount of money that Target would go broke within a month assuming they were serious about trying it.
Pretty sure it's been mentioned it's only for Express stores, and very small format stores. Almost no other stores would be realistically getting this anytime soon (specifically for the reasons you said).
 
Joined
Apr 30, 2019
Messages
134
A speed ID will not be part of the new POS software— touchscreen only.
Wow, not sure what to say. Not convenient for front-end "guest advocates" (cashiers) who need to log out to go to the racetrack when their lane is empty, then log back in without a speed ID. "Modernization??"
 

Times Up

Formerly PassinTime
Joined
Sep 13, 2017
Messages
1,810
Wow, not sure what to say. Not convenient for front-end "guest advocates" (cashiers) who need to log out to go to the racetrack when their lane is empty, then log back in without a speed ID. "Modernization??"
Or for the advocates at SCO that have to log in to process coupons, remove a double scanned item, and check on all of the things that Karen needs help with.
 
Joined
Feb 27, 2015
Messages
1,658
Your hours were reallocated to the depts and the depts are not doing their signing. That’s on the store and the team. The hours are still there. They just aren’t set aside for signing specifically.
Really? Now what department hangs FOS signing? Front end? And what department breaks down and sorts the pallets?
 
Last edited:
Joined
Nov 27, 2015
Messages
1,787
Of all the complaints we could have that is a really dumb one. I can type my team member number in just as quickly as I can scan a speed id. Anyone who spends more than a few days at the front should be able to type their numbers in very quickly.
Yeah. I haven't used a speed ID in forever. For awhile, we were actually encouraged not to use them bc easier access for thieves.
 
Joined
Jan 23, 2019
Messages
297
Something that I thought about today. Wouldn't it make more sense to push autos and the truck unload before doing EXFs and audits? My store is having us do EXFs first but I feel like it takes longer to scan lows and outs at the beginning because then you need to see if it was delivered or pulled that morning. Maybe there's just something I don't know about
 
Joined
Feb 18, 2016
Messages
1,720
The entire point of modernization is efficiency (though that should be in quotations, for obvious reasons). Why? To do more with less. Of course hours are going to go down. That's the goal.

You can have less cashiers when everyone can cash, for example. Compared to last year, we're at ~500-600 less hours each week, sometimes more. The trucks are all the same size as they were before, so the workload hasn't changed. We're just given less hours to actually do it.
I can tell you right now that everyone does not cash in my store. I can call for backup and it might be the one general merch person who responds. So much for all the other team members on the floor not helping the front.
 

Sloth

Market
Joined
Jun 13, 2017
Messages
512
I can tell you right now that everyone does not cash in my store. I can call for backup and it might be the one general merch person who responds. So much for all the other team members on the floor not helping the front.
I can understand that though.
GM Experts are given a massive workload and no time to do it in. When it gets busy in the front, why should they drop everything they're doing and help out? Is the front going to help them with backstock later? Or push? Or zoning? No. How is that fair?

When it comes to reviews, saying you were never able to complete your workload because you were always up front helping out isn't an excuse. It won't get you that DEO, because your area on the floor looks like shit, you're two revisions behind, and you still have truck push in the back. In terms of self-preservation, it's best to just ignore those calls for backup unless you're specifically called by name to go up.

Honestly, regular TMs should never be the ones going up to help out the front. It makes zero sense. Send the ETLs up. What's the ETL-HR doing? What's the SD doing? Sitting in their offices? They should be on the lanes when it's busy. Leadership should be on the lanes.

The TMs actually doing work should be left to do their work. If they're trained properly, there's no need to constantly supervise them, so the TLs and up should be free to answer those calls for backup.
 
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seasonaldude

Hitting All Items Scanned
Joined
Oct 3, 2018
Messages
1,011
GM Experts are given a massive workload and no time to do it in.
True. True.

Is the front going to help them with backstock later? Or push? Or zoning? No. How is that fair?
Yes. If you help us. I'm OPU. My hours come from guest services. I help GM all the time between picks. If my day is really slow, I'll go the a GM TL and ask if they have anything they need done. But, normally, I'm doing your reshop, zoning up your aisles, or auditing your outs.

I, however, can also be quite petty. Those GM TMs who do not answer calls to help the front end don't receive very much of my help, if any. People who have a team attitude get help from team members. People who don't have that attitude, well, sorry, I think I saw a couple of abandoned carts in rear seasonal I really have to wrangle up. By the way, your reshop bin is overflowing.
 
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