MEGATHREAD 2018-2019 Store Modernization Megathread

[OPINION] How do you feel about these changes?

  • I like them.

  • I dislike them.


Results are only viewable after voting.

seasonaldude

Hitting All Items Scanned
Joined
Oct 3, 2018
Messages
1,339
Bruh my store already modernized we’re getting 8 trucks minimum per week they’re all acknowledged at 5am..
Not unloading until noon likely isn't that big of deal for SFS if they are letting you pause carts so that you get the items you need when the trailer is unloaded. It will cause problems for OPU. Even with a 6:30 unload time, I have days where I get 3-4 INFs in the morning becuase things aren't unloaded yet. Those days just happen from time to time and there is nothing to be done about it. The later the truck is unloaded, the more likely those days are going to happen. I would anticipate major problems with it during Q4 because there are people who check the website every morning to see if the specific toy they want is in stock.

Acknowledging a truck, but not unloading it until later is a setting the store up to fail on OPU metrics. Not everyday, but often enough that it's not the greatest idea in the world.
 

InboundGrunt

Spotbound and Down
Joined
Jul 6, 2019
Messages
61
At Work, Expertise Is Falling Out of Favor

Notice this Navy ship has the lowest survival rating on their scale. And all the problems they've had since no one had in depth training and dedication to critical jobs. And how it was rushed in, skipping experimentation, because someone from a business background decreed it had to work.
Awesome article , @Tessa120. Thanks for the link. 👍
 
Joined
Mar 19, 2017
Messages
250
We haven’t started 16 yet only this past 3 weeks at 11 trucks a week. 4 doubles
We have lost so many quality Team Members. A 1K truck is just about our limit when it comes to being able to come clean within the day.

I would just turn around and walk out if we had 11 trucks. Wouldn't want to hear all of the bullsh!t expectations and crap for not being able to handle the number of trucks.
 
Joined
Mar 19, 2017
Messages
250
Has anyone else been required to fill out a Daily Work Report (? - worksheet not titled) for your shift?

Apparently our DTL wants the GM Team to fill out these sheets with time and notes for 6 Task (Sp's/POG/Rev, Zone, PC/PC Batches/Labels, Autofil/EXF Fill, Truck, Update SFQ/SFC).

Any idea what the plan is or what they plan to do with these?

PM me this info if necessary.
 
Joined
Jan 24, 2019
Messages
435
We have lost so many quality Team Members. A 1K truck is just about our limit when it comes to being able to come clean within the day.

I would just turn around and walk out if we had 11 trucks. Wouldn't want to hear all of the bullsh!t expectations and crap for not being able to handle the number of trucks.
We're getting to that state, only just barely above that 1k mark.

Are you running through newbies a lot too? I don't think I've seen more than about 6-7 faces lately that aren't new, among the floor TMs
 
Joined
Nov 10, 2017
Messages
129
Has anyone else been required to fill out a Daily Work Report (? - worksheet not titled) for your shift?

Apparently our DTL wants the GM Team to fill out these sheets with time and notes for 6 Task (Sp's/POG/Rev, Zone, PC/PC Batches/Labels, Autofil/EXF Fill, Truck, Update SFQ/SFC).

Any idea what the plan is or what they plan to do with these?

PM me this info if necessary.
If anybody interrupts my productivity to make me fill out a worksheet about my productivity...
 
Joined
Jul 14, 2016
Messages
1,456
If anybody interrupts my productivity to make me fill out a worksheet about my productivity...
Our worksheets just list everything we are asked to do for the day, sometimes numbered in order of priority, some tasks with set times (zoning and 1 for 1 pulls). I leave it on my TL's desk and at the end of the day, check off what was accomplished.

Market at my store was filling out worksheets at one point with timers attached to their uboats. Not sure if that was corporate testing this whole nonsense out or the TL holding her team accountable, lol.
 
Joined
Jan 19, 2019
Messages
16
Has anyone else been required to fill out a Daily Work Report (? - worksheet not titled) for your shift?

Apparently our DTL wants the GM Team to fill out these sheets with time and notes for 6 Task (Sp's/POG/Rev, Zone, PC/PC Batches/Labels, Autofil/EXF Fill, Truck, Update SFQ/SFC).

Any idea what the plan is or what they plan to do with these?

PM me this info if necessary.
I haven’t heard anything about this yet but I guarantee we’re getting a visit next week so maybe they’ll give us this info
 
Joined
Jan 19, 2019
Messages
16
We're getting to that state, only just barely above that 1k mark.

Are you running through newbies a lot too? I don't think I've seen more than about 6-7 faces lately that aren't new, among the floor TMs
My store definitely is, every single DBO besides 3 of them are new & already they’re dropping like flies once they realize how much work they have to do. 4 have quit working the first 2 days of training
 

Times Up

Formerly PassinTime
Joined
Sep 13, 2017
Messages
1,992
Apparently, 11am unload is coming soon at my store, and eventually they want a midday unload everywhere, so the "salesfloor" flow team is there at the same time the store is busy.
And in a tight labor market there's tons of folks looking to work in the middle of the day? The same kind of mid shift that most TLs loathe.
 
Joined
Jan 24, 2019
Messages
435
And in a tight labor market there's tons of folks looking to work in the middle of the day? The same kind of mid shift that most TLs loathe.
It's like they don't think parents exist. Most parents who were working here a year ago have left because of this crap. Even if you aren't a single parent this kind of schedule doesn't work.
 
Joined
Oct 8, 2016
Messages
401
Corporate is most definitely narrowing the talent pool with the way they want to schedule.
Must be why we now have evergreen job postings. Somebody up there knew there were going to be issues.

I feel like I am seeing new hires abandon or quit faster today than they were last year. We had an orientation less than 2 weeks ago and one of those guys put in his 2 week notice today. I'm like why bother but I respect the integrity I guess.
 

rog the dog

TV Wall Guy
Joined
Aug 9, 2017
Messages
231
Some things I've noticed lately:

-Apparently, 11am unload is coming soon at my store, and eventually they want a midday unload everywhere, so the "salesfloor" flow team is there at the same time the store is busy. You know, because the time there should be tons of vehicles on the floor is when the store is busy. Also, doesn't that mean the autos will have stuff in them that's on the truck? Isn't that something we try to avoid?
-The "one for one" thing is totally pointless. Having 6 of something on the shelf as opposed to 5 doesn't increase sales in any meaningful way. This way of pulling was abandoned years ago for being pointless. Also, if they want less product in the backroom... maybe don't send stores so much product. And the manuals don't even fix the real issues, which are incorrect counts. Wouldn't that time be better spent researching outs? You know, the places that are empty?
-Zoning officially seems to be dead, now that the evening TMs are also having to push, and the unrealistic times given to push truck mean that none of the truck team bothers to "push as you go" like was supposed to happen.
-Set Workload in myWork is so comically slow, I feel like I'm being Punk'd when I open it. They can't seriously expect that to replace the Adjacency Calendar and TWT.

How stupid are the people who run this company?
Yeah zoning is not dead at my store but it's certainly on its last breath. There's just so much shit to do at night, We're having TM's work on reshop most of the time or some bullshit off the truck.

Also that 11am unload time thing is going to be completely garbage unless they want to spend payroll on midshifts for tech and beauty everyday. Those areas need open to close coverage and there's no way that truck is getting anywhere near done if the opener has to start it after lunch,
 
Joined
Jan 24, 2019
Messages
435
We're having TM's work on reshop most of the time or some bullshit off the truck.
Hello, I am one of these people. I get reshop when I first clock in, work that, grab one of the Uboats out of the back (there's always at least two huge ones, maybe a flat if I'm unlucky), then push that until 1 hour before I leave, where I promptly go back up and get more reshop, then work that, and then audit.
 

happygoth

reshop till I drop
Joined
Apr 17, 2019
Messages
432
I'm going to be sort of douchey here for a minute and say that I can kind of understand leadership's frustration when it comes to pushing truck (and reshop). My SL TL timed himself pushing z racks and carts and then had a meeting with the team and basically said "you guys are moving too slow and taking too long to push this merchandise, I know how long it should take because I've done it." (I was not at the meeting, only heard about it from several TMs who were.) Maybe this was a directive from above? I don't know, but the thing is, he wasn't wrong. I know I have certainly seen my share of TMs who seem to be doing what I would call "putzing around". Like taking 2-3 hours to push one rack. No sense of urgency, not worried about getting things done in any sort of a timely manner.

Modernization has lit a fire under their butts, and we are moving things better now. Still some dawdling, but not near as bad. Now, all that being said, if a leader can see that a TM is trying, working hard and efficiently and still having trouble with set times, then they should be understanding and at least appreciate that the TM is trying, and not put undue pressure on people who are working hard. A good leader knows their team and knows which ones are trying and which ones don't give a crap.
 
Joined
Nov 17, 2013
Messages
61
I'm going to be sort of douchey here for a minute and say that I can kind of understand leadership's frustration when it comes to pushing truck (and reshop). My SL TL timed himself pushing z racks and carts and then had a meeting with the team and basically said "you guys are moving too slow and taking too long to push this merchandise, I know how long it should take because I've done it." (I was not at the meeting, only heard about it from several TMs who were.) Maybe this was a directive from above? I don't know, but the thing is, he wasn't wrong. I know I have certainly seen my share of TMs who seem to be doing what I would call "putzing around". Like taking 2-3 hours to push one rack. No sense of urgency, not worried about getting things done in any sort of a timely manner.

Modernization has lit a fire under their butts, and we are moving things better now. Still some dawdling, but not near as bad. Now, all that being said, if a leader can see that a TM is trying, working hard and efficiently and still having trouble with set times, then they should be understanding and at least appreciate that the TM is trying, and not put undue pressure on people who are working hard. A good leader knows their team and knows which ones are trying and which ones don't give a crap.
I would certainly repsect the TL for actually being able to do the job, and respect what they had to say about it.

However, not all TL's know how everything works in their respective areas. for example, if a TL with zero breakout knowledge (can be hardlines repacks or softlines) tells me that I'm going too slowly, I'd challenge that TL to give it a shot themselves or find someone faster. Our SD has no clue how long softlines breakout takes. He's always asking the inbound breakout person why it is not finished. She stops, counts the boxes and can give him a time within 15 minutes as to when she can be done. It amuses me when she says that, because she knows her job, and he doesn't really care to even ask how she may know this because he doesn't seem to want to know. Just get those 100 repacks finished in 4 hours!!
 
Joined
Sep 25, 2017
Messages
582
not all TL's know how everything works in their respective areas.
No kidding. My store's leadership recognizes that I do an excellent job pushing truck in my DBO area, so they let me do it differently - in a way that actually makes sense and helps me do it faster - from how corporate says it should be done.
And in a tight labor market there's tons of folks looking to work in the middle of the day? The same kind of mid shift that most TLs loathe.
If we go to an 11:00 unload, that'll be the end of me. Target has never provided enough hours for this job to be my only job and my other job can't be done early in the day. And won't guests appreciate having even more vehicles in their way while they're trying to get through their shopping lists?
 
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