I have a question , many major retailers are giving out bonuses, and helping their employees financially. Why is target trying to financially harm its employees?
Is target financially in trouble? Is target hanging on by a thread? Is its business model a failure?
Why arent their any incentives or good will gestures from target to its employees?
For a tm who wants to “move up” is target the wrong Corporation for that? Should we all just stop trying and do a lousy job, just as target is doing in taking care of us?
Not quite in the spirit of this thread but...
First, Target is not trying to intentionally harm its employees. That being said, Target is unintentionally hurting its employees and itself.
Target is in rough spot (no pun). We never learned from Canada. If you go out and read industry reviews and papers regarding how we operate, it becomes very clear we have some serious internal problems. No, it had nothing to do with expansion, but the lack of understanding and realization of how far behind we are in our supply chain process.
We cannot keep our shelves full. Our inventory management system and all other systems that interact with it do not work well together. You read through all of these threads and you see a lot of internal problems that should not be happening given who we are.
We tried to solve a lack of online capacity by moving some of it to the stores. It's all the new rage. But when you delve into it, you realize that in the industry it has more to do with cutting down ship times (proximity) or leveraging extra capacity at peak times, or dealing premature shortages. It's not a sustainable model cost wise vs. a free standing warehouse operation to meet demand. Team members at my store have noticed how terribly inefficient it is; Supplier to DC to Store to unbox to shelf to only be pulled repackages and shipped out to a guest.
Then we have E2E or Store Modernization. This was a direct response to our inventory management systems. Couldn't quite get it up an running company wide. Why? Because we have other internal problems that have prevented it. Beside that, could you imagine pushing a 53' Repack?
We have to have backstock to cover the turn around time it takes to get merchandise back into the store. Until we can improve our turn around time after the point of sale, backstock will be necessary.
E2E on the other hand will just add a lot of extra work restocking shelves due to the number of pcs and trucks required (frequency) at this time. This is why you have to utilize case quantities to increase efficiency, not pcs. Correct capacities and sound inventory numbers make a huge difference when cost are involved. The goal is to increase turns without increasing material handling cost.
Then we struggle with payroll. Why? We are off queue with our cost. Turn around time for store replenishment along with the daily operational cost of running a store have not been adequately measured at the position level. Time studies are not done. We use averages way too much given the technology out their and the amount of time we have been around.
At least we are trying. That in itself says something about us.
That being said, until we can get a handle on our operational cost while keeping the supply line at or near capacity throughout the year (seasons). We are going to struggle with premature shortages, empty shelves, and worst of all over shipments. This all impacts Target's ability to do more for it's Team Members.
Learn from your experience here at Spot. We have elements of very well managed organization. You can learn a lot from these things. But also be aware of the things that don't work and why. This is where you can really learn.
As for horizontal and vertical movement, you have the advantage to see the "real side" of how it works. Use this to your advantage if you think it would be a good career path. You can't change anything until you can demonstrate that you can win continuously in the current system and/or resolve a problem that leads to continuous success.
If you should choose a career at Spot, never complain. It would be bad form on your part given you had the inside view of how it really works.
Good luck to which ever way you decide is best for you.