Starbucks Team Leaders

[very salty mocha]

Been getting atleast 1 scammer a day. Had a girl try to load 5 $100 giftcard. I always play dumb and say it’s not working then she tries at guest service (who all know the scam and say no). It’s a tough battle but whatcya gonna do :/

 

[Yetive]

Keep at it. Once they realize they wont get away with it, they go elsewhere (for a minute). Word seems to get out.

 

[Planosss]

Do you guys tie the order guide every week? And what is the purpose?

 

[redandkhaki]

But I have seen that turnover at Starbucks is far worse than other areas of the store...because the team is usually smaller and personalities don't always jive.

I've had the same team basically for 3 years. I won't let anyone else hire for my teams for this very reason.

 

[very salty mocha]

Do you guys tie the order guide every week? And what is the purpose?

Tying it removes items we don’t carry anymore and allow new DPCI and items to show up. If you don’t tie your order guide is gonna be twice as long lol.

 

[very salty mocha]

It will show up on TWT usually every other week

 

[Planosss]

It will show up on TWT usually every other week

I noticed that the”pog number” is different every week for the order guide?

 

[very salty mocha]

Yes. The new pog you tie when they drop will have the new items to order or take away ones from past launches. So when we stopped valentines and started spring a new pog was dropped which deleted the valentines syrups and put the cloud ones

 

[RistrettoShots]

Just found out Senior tl is no longer a pay raise. Trying so hard not to cry right now. I feel so fucking defeated.

 

[Asuras]

Thought Sr. TL were being phased out with modernization. Or rather the position is now the Closing TL.

 

[RistrettoShots]

I'm in a flex store. aptl and I are the only ones not senior. From the beginning they knew that was my next step. It's like I got purposely jipped. I'm so mad, angry, upset. What is the point of more responsibility if sbux tl isnt going anywhere and sr ain't a payraise. I dont want to be an etl. This is so fucked.

 

[Coqui]

They didn’t purposely jip you, this is a company wide role out with the new operating model.

 

[RistrettoShots]

They didn’t purposely jip you, this is a company wide role out with the new operating model.

They waited until the roll out to try and promote me

 

[Planosss]

They waited until the roll out to try and promote me

So now store level structure is TM>TL>ETL>STL?

 

[Yetive]

35>45>5>7

 

[RistrettoShots]

Stl is now store director, srtls are now sponsors.

 

[Yetive]

Officially, they were already sponsors.

 

[Coqui]

They were already “sponsoring” work centers. It might also be because the Op model was rolling out so they didn’t know what their headcount would be. It’s happening across the company right now.

 

[johnnydepp]

food expert>food lead>leader>store director

 

[NKG]

Out of boredom I searched Tarbux on Instagram and almost every picture could get someone fired. Glad to know the baristas are working hard....🙄

 

[RistrettoShots]

Some stores have their own instas.. hehe

 

[very salty mocha]

My whole group is on Twitter. My etls have been wanting me to create an account to get more influence with my dtl/gvp on it to promote. I think our store has a Twitter but it’s used for softlines vmgs mostly

 

[NKG]

My whole group is on Twitter. My etls have been wanting me to create an account to get more influence with my dtl/gvp on it to promote. I think our store has a Twitter but it’s used for softlines vmgs mostly

But you don't post pictures of you laying on the ground right???

 

[very salty mocha]

No that’s me in the office trying to make the schedule when tm request time off

 

[RistrettoShots]

My whole group is on Twitter. My etls have been wanting me to create an account to get more influence with my dtl/gvp on it to promote. I think our store has a Twitter but it’s used for softlines vmgs mostly

All the leaders in my store have one besides the APTL and GE sponsor. It is definitely great for visibility and it's cool to see what other stores are doing. The Instagram we have is just for SBUX and I personally run it. We post samples, new drinks, new sets, food, new cups, holidays, cartwheel deals, etc to share with our following. Its helped us grab some new regulars and even hire as you can pay a few bucks to "promote" to a certain demographic.