Starbucks Team Leaders

[NKG]

Well if they ask for a cup of water, yeah?

🤦‍♀️

 

[Amanda Cantwell]

But actually does anyone know if the cookie crumble Frapp is coming back

 

[RistrettoShots]

But actually does anyone know if the cookie crumble Frapp is coming back

Hehe maybe

 

[REDcardJJ]

Probably read how to make them on wb

no one should be serving drinks to guests if they haven't completed barista basics and food safety fundamentals

 

[NKG]

no one should be serving drinks to guests if they haven't completed barista basics and food safety fundamentals

I was saying she probably does

 

[RistrettoShots]

Anyways...like.....my pallet from last week is currently sitting in the local colleges basement.

 

[Anelmi]

Well if they ask for a cup of water, yeah?

Definitely not from the sink tap. Have you ever asked for ice water from Starbucks and seen where it comes from?

 

[Dtwia]

CREDIT CREDIT CREDIT. Credit all the smashed items and put a mysupport for the incident. Trust me a paper trail is good. Keep communicating with DM

How do you get a credit? And does that work for items that don’t show up? I have a minimum of one smashed case per order lately.

 

[RistrettoShots]

Email the LSR within 72 hours from delivery with issue, item, dpci, and your PO # off the invoice

 

[very salty mocha]

Items that are bit shipped don’t qualify unfortunately

 

[Times Up]

no one should be serving drinks to guests if they haven't completed barista basics and food safety fundamentals

Tell that to my store. In the past I've covered 15"s and had to tell guests it's strictly hot coffee and pastries, NOTHING else.

Now I just refuse to cover them.

 

[Amanda Cantwell]

Tell that to my store. In the past I've covered 15"s and had to tell guests it's strictly hot coffee and pastries, NOTHING else.

Now I just refuse to cover them.

Yeah that was me (plus ice water that was probably from the wrong tap lol)

I’m not doing it again— I’m only going over there if there’s someone to make drinks

 

[REDcardJJ]

Tell that to my store. In the past I've covered 15"s and had to tell guests it's strictly hot coffee and pastries, NOTHING else.

Now I just refuse to cover them.

hot coffee and tea are fine.

 

[Hardlinesmaster]

Thank @Amanda Cantwell

 

[Yetive]

Yeah that was me (plus ice water that was probably from the wrong tap lol)

I’m not doing it again— I’m only going over there if there’s someone to make drinks

Also, even if you are only ringing, you should be using the hand washing sink to wash those hands!

 

[lifeblows10]

In the past 3 deliveries , I’ve received items with like 3-4 day shelf life. Syrups, inclusions, lemonade

Please tell me you asked for refunds via Online Ordering. They sent me Frappuccino Roast that was expiring in 5 days from delivery and that’s exactly what I did.

 

[Planosss]

I’ve reached out

Please tell me you asked for refunds via Online Ordering. They sent me Frappuccino Roast that was expiring in 5 days from delivery and that’s exactly what I did.

I contacted LSR with pictures, dates and quantities, and asked for credit... they replied, but no concrete response on refund yet.

 

[lifeblows10]

I’ve reached out

I contacted LSR with pictures, dates and quantities, and asked for credit... they replied, but no concrete response on refund yet.

Just do it via SBUX Online Ordering, as outdated.

 

[Coqui]

You request credits through the iStore not the LSR.

 

[RistrettoShots]

I'm in an area that does it through LSR. Have always done it this way. I looked up the way you guys do it and there aren't options on my istore to get there.. weird

 

[Planosss]

My Fucking DM is so fucking out of the fucking loop , she says Target stores have no fucking access to fucking iStore. This is a fucking DM that has like 25 Sbux under her.

 

[Yetive]

Ordering.starbucks.com. your sign in is xa and your Starbucks store number (xa12345).
Then create a password. Can do it on your phone.

 

[very salty mocha]

GULP. Looks like I’ll be going to be back in market. This time as a team lead. Dry and pfresh this is gonna be...scary yet fun

 

[lifeblows10]

GULP. Looks like I’ll be going to be back in market. This time as a team lead. Dry and pfresh this is gonna be...scary yet fun

In addition to SBUX?

 

[very salty mocha]

No full time market. I’ll be sad to leave but then again no more happy hours or annoying guests