Nice. She made your day great and I bet you made her day great too with the savings . Good for you : ‘Had a rare treat on Saturday, in spite of the companywide network outage! 😃 While talking with one of my early-morning guests, she realized how often she shopped at Target and how much money she could save. She became interested in applying for the debit redcard but didn't have enough time to get the routing number/account number and complete the application before traveling 20+ miles to a meeting in 45 minutes. I wrote down my name on the redcard marketing brochure, encouraged her to come back, said i'd be here until (insert end of shift), and she went on her way. Usually, these "be-backs" don't actually come back. Well, almost four hours later and post-outage, she came back to my crowded line and was happy to see me and sign up. I turned off the light so I'd be able to help her after I finished helping the remaining two guests. While I was ringing up the other two guests, she actually started putting the bagged items into the guests' carts.... Her bank gave her a business card with her specific routing number and checking account number. Our store has an ipad tablet which we use for debit RC applications. [NOTE: when i went to GS to get the tablet, i told our GSTL who happened to be on duty that i was handling a redcard signup which is why the lane light was off.] I gave our guest the paper copy of the disclosures and stood by to assist with questions during the application. Once she finished and received the application ID number, I gave the instructions to watch her e-mail for the "verification deposits" and other remaining steps in activating her card once it arrived, including instructions on how to add to the Target App Wallet if desired. Our ETL-GE allows us to grant the 5% discount for new debit RC applications if they apply on our tablet (and don't have the instant redcard barcode), I know ASANTS on this. This particular "be-back" guest actually saved a lot of money on her purchase as well as on future purchases, our store landed a new redcard holder, and my bosses are happy. That she came back, obviously had read the sales brochure thoroughly because she recited the benefits even better than I usually do, made me feel really good. 😊 YEAHHHHH! 😁👍
“helping your guest find the joy in every day life ! “. Good job.