LMAO I’ve had guests return shit that smells like curry powder let alone cigarettes. Not to mention I find shit in soft lines reshoppe that isn’t even from our store! I’m talking old navy and the gap sweaters and pants... how was that stuff even returned here?!
Lol some shit has fake tags. They take tags from actual products from us and with their own tag machine (or the classic "oops pulled the tag off before trying it on") return the product.
I check brand size and color. (target brand tags have color printed on them). if it doesn't match I check DPCI and then deny
I have guests who walk up to sco all the time and ask “can I do gift cards here?” 😏 I now reply “buying or using?” And then say yes no matter their reply.TTOG: Don't just toss a gift card at me without saying a word, assuming I'll know exactly what you want. You handed me a previously scratched gift card and said "25 on that."
So me, thinking that you wanted to reload it, put $25 on it. You never said anything about paying with it, even after I asked.Thankfully, your wife noticed something was off and I was able to correct the error before completing the transaction.
Communication is key people. Say what you want *clearly*. We aren't mind readers and there's a lot of noise this time of year, so we can't always hear.
My favorite was when before the update when it wouldn't prompt the guest to hit "pay", and I would have countless guests just sit there and ask "is it just gonna sit there forever or what" and the satisfaction I would get just walking over and hitting the pay button was immense.
No wait you missed it we just added Jon at Best Buy to our list of approved competitors
I love it when guests show some consideration for the team members, even small acts like that are appreciated. It always seems to be current/former retail employees.TTOG: Thank you for finding abandons and asking if you could put them in my cart. It was the nicest thing anyone did for me all weekend, and it seemed like you knew it was only me and the TL zoning in hardlines last night.
To the guests that had hard to find items that I found...thanks for not tackling me out of joy!!
Biggest pet peeve of mine is when people leave shopping carts in parking spots. Like what makes them think that’s alright? 🙄
how about when they leave it directly blocking the exit/ entrance... like you couldn’t have pushed it five feet over with the other carts. instead they cause a hazard and get in the way of everyone else.
Speaking of the entrance, it always annoys me when a herd of people walk in the same direction through both automatic doors, and you can't walk in the opposite direction because of oncoming traffic. The rules of driving should apply, stay on the right side!
Worst thing ever to think you found a close parking spot only to swing in and there’s like 4 carts in it
Or a motorcycle or smart carWorst thing ever to think you found a close parking spot only to swing in and there’s like 4 carts in it
Medicine? Unless we're talking whiskey, why does it matter? The register prompts for scanning ID -or- enter birthdate. Since it's an option, why not roll with it and just ask for the birthdate? Guests are inconvenienced far less and the two of you can crack jokes together about the ridiculousness of AlkaSeltzer Plus being an illicit drug and the guest (who is either sick or taking care of someone who is sick and therefore stressed) leaves in a somewhat better mood.
Depends on the law in your area, down here in FL they passed a statewide rule that anyone buying any type of cough medicine has to 18+ and show ID. We don't want these kids out here Robotripping their balls off because we didn't check if they were over 18. Won't someone think of the children!?
Because the day someone turns 18 they lose all desire to ingest DXM and lose all desire to help out their one year younger buddy.
