Hey guys
Sorry for the long rant, but I am very frustrated with the LOD for the front end & sales floor at my store
She pulled me into her office yesterday and started grilling me. She started by asking me if I rally wanted to be Target, but gave me no time for a response. She then asked how come I did not turn in my sales goal sheet the day before. My response was that I did know what a sales goal sheet was, but there was no response on her part. She then asked why I did not activate the Consumer Cellular phone for the older lady. I told her that I was never trained on that and I tried to get you to come back and help, but your response was that you were with another team member in an office (I did find out later that she knew little to nothing about electronics, so she would have been NO help at all). I told the guest I was only covering a lunch break and that if she returned in 20 minutes the person scheduled the area for the evening would help her.
This LOD then began going about how I should have been trained on all this and the sales goal sheet was the first thing covered in said training. I tried explaining that I only had a few minutes of training here or there before someone went on a break. She then insisted that I should have gotten at least one days worth of training with another electronics team member and that was my responsibility to be completing some other training on the Target Learn application. After that she said I needed to have this completed ASAP, as I was scheduled there in two weeks (more on this in a moment or two).
Next she starts going about how if I did not take my job and the training for said job more seriously that she would be forced to put me on a CCA (what that is). She also questioned if electronics was a good fit for me or not. I gave her no response, as I was sure the only words that might come out included four letters.
Lastly I asked her why I was scheduled in electronics in two weeks, as I requested those days off and they had been approved by her. Her response was that there no one else to cover, as they were short team members and if she scheduled someone else that might put them in overtime. She then said I could write in the swap shift book and maybe I would get lucky and someone else would take the shift. I started to say something about her last comment, but again was so frustrated that I knew I just needed to keep my month shut. In any event I did NOT write this shift in the swap shift book, as I don’t feel it is my responsibility to cover this shift, as she approved these days off over two months ago.
Now I have a few questions for other in the group:
What is a sales goal sheet?
How do I get into the Target Learn application and what electronics trainings should I be doing?
Can the dumb ass LOD schedule during my approved time off?
What happens when I don’t come in for these electronics shifts, as I am flying somewhere for a long weekend and I will not be anywhere near a Target store?
What is a CCA?
In closing I really think my days are numbered. but as I have stated before I was only going to stay until I graduate school in December, as I already have a job offer at a medical clinic where I am doing my practicum at for my degree. They told me that I can start whenever I feel like it, including after the first of year (I think their thoughts are that I will want stay at Target through the busy holiday season). My thoughts were to start this job the week after I finished school. I am just trying to decide if I should start looking a temporary job or not to hold me over until I am done with school.
Thanks for reading my long post
itsajob
Sorry for the long rant, but I am very frustrated with the LOD for the front end & sales floor at my store
She pulled me into her office yesterday and started grilling me. She started by asking me if I rally wanted to be Target, but gave me no time for a response. She then asked how come I did not turn in my sales goal sheet the day before. My response was that I did know what a sales goal sheet was, but there was no response on her part. She then asked why I did not activate the Consumer Cellular phone for the older lady. I told her that I was never trained on that and I tried to get you to come back and help, but your response was that you were with another team member in an office (I did find out later that she knew little to nothing about electronics, so she would have been NO help at all). I told the guest I was only covering a lunch break and that if she returned in 20 minutes the person scheduled the area for the evening would help her.
This LOD then began going about how I should have been trained on all this and the sales goal sheet was the first thing covered in said training. I tried explaining that I only had a few minutes of training here or there before someone went on a break. She then insisted that I should have gotten at least one days worth of training with another electronics team member and that was my responsibility to be completing some other training on the Target Learn application. After that she said I needed to have this completed ASAP, as I was scheduled there in two weeks (more on this in a moment or two).
Next she starts going about how if I did not take my job and the training for said job more seriously that she would be forced to put me on a CCA (what that is). She also questioned if electronics was a good fit for me or not. I gave her no response, as I was sure the only words that might come out included four letters.
Lastly I asked her why I was scheduled in electronics in two weeks, as I requested those days off and they had been approved by her. Her response was that there no one else to cover, as they were short team members and if she scheduled someone else that might put them in overtime. She then said I could write in the swap shift book and maybe I would get lucky and someone else would take the shift. I started to say something about her last comment, but again was so frustrated that I knew I just needed to keep my month shut. In any event I did NOT write this shift in the swap shift book, as I don’t feel it is my responsibility to cover this shift, as she approved these days off over two months ago.
Now I have a few questions for other in the group:
What is a sales goal sheet?
How do I get into the Target Learn application and what electronics trainings should I be doing?
Can the dumb ass LOD schedule during my approved time off?
What happens when I don’t come in for these electronics shifts, as I am flying somewhere for a long weekend and I will not be anywhere near a Target store?
What is a CCA?
In closing I really think my days are numbered. but as I have stated before I was only going to stay until I graduate school in December, as I already have a job offer at a medical clinic where I am doing my practicum at for my degree. They told me that I can start whenever I feel like it, including after the first of year (I think their thoughts are that I will want stay at Target through the busy holiday season). My thoughts were to start this job the week after I finished school. I am just trying to decide if I should start looking a temporary job or not to hold me over until I am done with school.
Thanks for reading my long post
itsajob
