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Starbucks Team Leaders

Discussion in 'Leadership' started by CoquiAzul, May 1, 2015.

  1. Troglodyte

    Troglodyte Guest

    I talked to my ETL about the teams frustruation with payroll: less payroll, less time and opportunities to realistically get any tasks complete. I was told nothing could be done because hours are only given very strictly from corporate.


    But I’ve seen print outs of the Weekly Scheduling Dashboard where it clearly outlines at least 50 hours a week that are allocated AWAY from the Food Ave/ Sbux team. Is it too much to ask the ETL about hours again with the paper in hand?


    It seems that they love any opportunity to siphon away hours. Shifts are hardly ever filled when call-offs are made in the early mornings. And guests have been increasingly frustrated about the operating hours of cafe. Only 1 TM is allocated ~40 hours for the work center. Usually 9am to 4pm shifts so it’s basically closed by 2:30.
     
  2. Planosss

    Planosss 2+2=4!

    Starbucks order guide down? I saw something on WB... didnt bother reading through it.
     
  3. Yetive

    Yetive Servant of 2 Masters

    Order guide is down. Use an old one.
     
    TargetLounger likes this.
  4. Yetive

    Yetive Servant of 2 Masters

    Starbucks hours are supposed to be unique hours that don't get cut. That said, they still get cut all the time. You can try printing out the dashboard and show ETL and ask again.
     
    Xanatos likes this.
  5. Krissfak

    Krissfak Team leaduh & Cawfee mastuh☕

    I would even pull the Starbucks dashboard on workbench.. it will show you what percentage of alotted hours are being used. Goal is 95% or more. Any call outs or lates will affect that score though.
     
    Yetive likes this.
  6. Krissfak

    Krissfak Team leaduh & Cawfee mastuh☕

    Yearly review time! Curious on what everyone's greatest accomplishment or win was this past year.
     
  7. Planosss

    Planosss 2+2=4!

    Just like rick from the walking dead would say, “ we are surviving here, thats the greatest win”
     
    Yetive likes this.
  8. Yetive

    Yetive Servant of 2 Masters

  9. Planosss

    Planosss 2+2=4!

    How detailed is a Tinv, what are th consequences of a poorly conducted Tinv
     
  10. Asuras

    Asuras Starbucks TL

    Try to be as accurate as possible but no one will bat an eye if your off by a few.
     
  11. Xanatos

    Xanatos Barista

    I've always wondered if there would be any issue with not doing it at all. Financially, it would look as if tons of theft occurred; it looks bad on paper. But in reality, it doesn't matter if the computer thinks I have 200 bottles of vanilla or 2, as long as I have enough to serve drinks until the next order comes in. I would love an answer to this question because it just seems like a complete waste of time.

    There were times where I was the Starbucks closer and had to do the entire inventory (for Starbucks, Food Ave, and the photo kiosk) while being the only person behind the bar and also worry about closing. For beverage ingredients, I wrote down an approximate number 2-3 days in advance because I always knew about how much I had on hand at any given time. For sellable merchandise, I'd just scan the item and enter in the number that it said we had. Those numbers are going to be very very close anyway, and I'm not going to stress out over it if they give me literally zero hours to do my counts.

    Also, I did one last August and forgot to count the pastries. Oops. No one said a word, although my TL probably noticed how far off the counts were when she did inventory in November.
     
  12. redeye58

    redeye58 Hasta Ba Rista, Baby!

    Did inventory just a couple months ago &, while I made an effort to be as accurate as possible, I also realize that it's difficult when you have three different storage areas.
    We tried to keep running lists of what was in the other areas but have problems when baristas grab stuff & don't mark it off (usually during a rush).
    Pastries were a cake walk (pun intended) because our order hadn't been broken down yet & the walk-in was pretty bare.
     
    TargetLounger and Yetive like this.
  13. Asuras

    Asuras Starbucks TL

    Was support helping another store and notice they had this to scoop their ice. They didn't know how to order a new one because it was already there when they took over.

    Anyone here know the SAP number for this:

    [​IMG]
     
  14. redeye58

    redeye58 Hasta Ba Rista, Baby!

    TargetLounger likes this.
  15. Yetive

    Yetive Servant of 2 Masters

    Lol. My ETL ordered one for us a year or 2 ago. I can try to find out.
     
    TargetLounger likes this.
  16. Krissfak

    Krissfak Team leaduh & Cawfee mastuh☕

    Man they don't make them like this anymooooooore
     
  17. Krissfak

    Krissfak Team leaduh & Cawfee mastuh☕

    If you don't take correct inventory on Photo, they auto-ship you everything you are "missing".
     
    Xanatos likes this.
  18. Krissfak

    Krissfak Team leaduh & Cawfee mastuh☕

    Did anyone hear? It sounds like Target *may* be participating in the Barista Championships this year. DM says they didn't claim to be backing out this year.
     
    Yetive likes this.
  19. OP
    OP
    CoquiAzul

    CoquiAzul Sr. Team Leader

    Type San Jamar (The name on the bucket) and it will come up on SAP.
     
    commiecorvus likes this.
  20. SoCalMama

    SoCalMama Team Member

    Wait- why does it say, "Wash daily?"
    We had one. It has not been washed in over a year. Possibly longer, possibly never. I wonder if that is why I kept getting sick?