Starbucks Team Leaders

Xanatos

Starbucks TL
Joined
Jun 22, 2013
Messages
1,878
My FBD sent an email Friday. I think there were 4 different possible expiration dates that needed to be tossed. I had 5 cases and only had to throw out 2 cases because the others weren't listed.
 

TLSpot

Keeper of the Beans
Joined
Dec 19, 2019
Messages
33
Anyone know the order number for the four row date stickers that go on our syrups? We’ve been looking for weeks but no dice so far.
 
Joined
Nov 13, 2011
Messages
27
We had a conference call with our FB director last week and C&S is about three weeks behind on everything. Said it wouldn't be until late August until things "normalized".

Starbucks has been having issues with the producers and has been switching back and forth for this whole year so far and no one knows when production will actually pick up to supply all the stores.

Hey, is anyone else experiencing issues with C&S and sandwiches? I'm going on three weeks with NO product from them.
 
Joined
Feb 4, 2019
Messages
9
My TL recently asked me if I would be interested in completing an AST training to be able to train baristas, etc. (My store already has an AST that only works mornings, but I close... so I'm guessing he wants a "night trainer" of sorts). This was about a week and a half ago, and all I've heard is that my TL is going to "try to put it into works," which I assume means he has to get approval from someone? Does anyone know if this approval is difficult to get? Could they say no since we already have a morning certified AST? And they don't wanna use payroll on it or something? Is it something that takes a lot of payroll? Thanks!
 

Xanatos

Starbucks TL
Joined
Jun 22, 2013
Messages
1,878
AST is an old term, but that doesn’t really matter. To be a barista trainer, you just have to go through a few minutes of training, tbh.

I’m guessing your TL is talking about master barista, or at least part of it. It takes a ton of time. You could try to do some of it during your normal shifts, but that could take months depending on how busy your store is. So the best way to get through all the books is to set aside some extra payroll so you can really work on it - this is what would need approval from the leadership team at your store.
 
Joined
Feb 4, 2019
Messages
9
AST is an old term, but that doesn’t really matter. To be a barista trainer, you just have to go through a few minutes of training, tbh.

I’m guessing your TL is talking about master barista, or at least part of it. It takes a ton of time. You could try to do some of it during your normal shifts, but that could take months depending on how busy your store is. So the best way to get through all the books is to set aside some extra payroll so you can really work on it - this is what would need approval from the leadership team at your store.
She wants me to be a trainer, but the term in my store has always been "AST"? I know the past AST's told me they went through a training that took over 40 hours... is this master barista? What does master barista entail? Could I somehow get the books to start on this when it's slow in the kiosk?
 

Xanatos

Starbucks TL
Joined
Jun 22, 2013
Messages
1,878
Yeah, the 40 hour thing is master barista. For the most part, it's just 2 things - Daily operations (~130 page journal to fill out) and Starbucks Management, which is 8 smaller books. Trying to do these when it's slow is possible, but like I said, it'll take a while. And for a lot of Starbucks Management, you need to ask your leader a lot of questions.

You can be a barista trainer without any of that, though.
 
Joined
Feb 4, 2019
Messages
9
Yeah, the 40 hour thing is master barista. For the most part, it's just 2 things - Daily operations (~130 page journal to fill out) and Starbucks Management, which is 8 smaller books. Trying to do these when it's slow is possible, but like I said, it'll take a while. And for a lot of Starbucks Management, you need to ask your leader a lot of questions.

You can be a barista trainer without any of that, though.
Okay, I see... Any place I could find these resources? Or do they have to be ordered by the TL somehow.. I'm assuming I could work on it during lunches and such? The thing is, I don't know about other stores, but for mine, we can only have two people inside of the kiosk at once, but they've been consistently staffing more than two people in Starbucks (so either someone would work on back of house, truck, or be pulled into a different department...), so wouldn't it be viable for me to work on it when it's staffed over two people, since I can't come in the kiosk anyway?
 

Xanatos

Starbucks TL
Joined
Jun 22, 2013
Messages
1,878
You or your TL should order it. It's probably on workbench, though, and you can get to workbench in myDay on a myDevice. Or you can print it directly from workbench. I'd definitely recommend having a physical copy.

Don't work on it during lunches or breaks. Just do it when there isn't much to do in Starbucks.
 
Joined
Jul 4, 2011
Messages
45
I know it's up to your TL, but I would hold off (if possible) anyways. They're launching an updated training for it in September according to the Fall PPG, and it seems like it would be more efficient.
 
Joined
Feb 4, 2019
Messages
9
@Kalaen @Xanatos Oh, that sounds great! I dunno if I'm still getting it because I haven't heard anything about it for almost a week, but I don't know how to bring it up -- I don't wanna make my TL like I'm pressuring him into giving me this training lmao but I hope I get this experience!
 
Joined
Feb 4, 2019
Messages
9
@Xanatos Okay, update... it is in our weekly agenda that I get trained for "barista trainer" and I asked my TL and he said I could start on AST training soon enough -- and that the training is some big book(s) that says LICENSE STORE LEADERSHIP or something... is this the master barista thing? or something else?
 

RistrettoShots

Previous Starbucks TL/Coffee Master, ASM, now Mana
Joined
Aug 30, 2013
Messages
453
@Xanatos Okay, update... it is in our weekly agenda that I get trained for "barista trainer" and I asked my TL and he said I could start on AST training soon enough -- and that the training is some big book(s) that says LICENSE STORE LEADERSHIP or something... is this the master barista thing? or something else?


LS Lead training is the updated version of AST. AST hasnt existed for a few years I actually still have my book somewhere... Master barista is just a fancy name to make you feel better that you didn't get a pay raise for doing extra training and being certified to run the store. Long story short... Starbucks requires someone LS lead & sbux management trained to be in the store during operating hours. This is Targets way around that without paying anyone extra. Do the training, take it seriously and don't half ass it. There is alot of great information in those books and it gets you one step closer to one day running your own store. Looks great on a resume too.
 
Joined
Feb 4, 2019
Messages
9
Okay does anyone know how one would go about being awarded the black coffee master apron? I know the coffee master program was discontinued for standalones? but it’s still order-able in Target
 

RistrettoShots

Previous Starbucks TL/Coffee Master, ASM, now Mana
Joined
Aug 30, 2013
Messages
453
Okay does anyone know how one would go about being awarded the black coffee master apron? I know the coffee master program was discontinued for standalones? but it’s still order-able in Target
The apron is order able but should only be ordered or those who already completed the program. Look into coffee academy. They're finally rolling out a new level in fall.
 
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