Hey, is anyone else experiencing issues with C&S and sandwiches? I'm going on three weeks with NO product from them.
She wants me to be a trainer, but the term in my store has always been "AST"? I know the past AST's told me they went through a training that took over 40 hours... is this master barista? What does master barista entail? Could I somehow get the books to start on this when it's slow in the kiosk?AST is an old term, but that doesn’t really matter. To be a barista trainer, you just have to go through a few minutes of training, tbh.
I’m guessing your TL is talking about master barista, or at least part of it. It takes a ton of time. You could try to do some of it during your normal shifts, but that could take months depending on how busy your store is. So the best way to get through all the books is to set aside some extra payroll so you can really work on it - this is what would need approval from the leadership team at your store.
Okay, I see... Any place I could find these resources? Or do they have to be ordered by the TL somehow.. I'm assuming I could work on it during lunches and such? The thing is, I don't know about other stores, but for mine, we can only have two people inside of the kiosk at once, but they've been consistently staffing more than two people in Starbucks (so either someone would work on back of house, truck, or be pulled into a different department...), so wouldn't it be viable for me to work on it when it's staffed over two people, since I can't come in the kiosk anyway?Yeah, the 40 hour thing is master barista. For the most part, it's just 2 things - Daily operations (~130 page journal to fill out) and Starbucks Management, which is 8 smaller books. Trying to do these when it's slow is possible, but like I said, it'll take a while. And for a lot of Starbucks Management, you need to ask your leader a lot of questions.
You can be a barista trainer without any of that, though.
@Xanatos Okay, update... it is in our weekly agenda that I get trained for "barista trainer" and I asked my TL and he said I could start on AST training soon enough -- and that the training is some big book(s) that says LICENSE STORE LEADERSHIP or something... is this the master barista thing? or something else?
The apron is order able but should only be ordered or those who already completed the program. Look into coffee academy. They're finally rolling out a new level in fall.Okay does anyone know how one would go about being awarded the black coffee master apron? I know the coffee master program was discontinued for standalones? but it’s still order-able in Target