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Starbucks Hours Allocation
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Beginning in March, Starbucks payroll allocation will be executed differently in order to support business growth and ensure guests receive outstanding service.
- Analysis shows that lower volume stores have the largest opportunity to grow sales.
- Historically however, hour allocation has been the leanest in these stores which often results in longer lines, lost sales, and guest and team member dissatisfaction.
- Most mid to high volume stores will see minimal changes in their allocations (slight reductions).
- Lower volume stores will have additional hours allocated to Starbucks.
- To prove the success of this new approach, it is critical the hours allocated to your store for Starbucks are used in that work center and are not reallocated to other areas of the store.
- Data shows that those stores that use 95%-100% of their Starbucks hours show increased sales growth and improved operations (which is good business for Target as Starbucks is the MOST profitable business in the store and 8% of an average store's transactions happen in Starbucks!)
- Hours for Starbucks are independent and are not impacting hours allocated in other areas of the store
- Hour allocations may be higher than other work centers in the store because Starbucks requires team member staffing during all hours of operation.
- Before April Schedules are Written – Fully schedule all hours allocated to Starbucks within the Starbucks work center.
I already sent this in an email to my STL, ETL-HR, ETL-SF/GE, and another email to all SBTLs in the city and the SBDM. Fingers crossed.