front end

So my store is getting all new registers and we aren’t getting trained on them at all. It’s gonna be a cluster F any advice on how to get through this? I’m a GSA so everyone is freaking out especially all the other GSA’s. I know things are rolling out differently in May so stuff is gonna get...

I'm scheduled for sco next week. My main area is flexible fulfilment, sfs & opu. I'm barely register trained. I have about 2 days of guest service training from Christmas to help them out. I've only been on the register once for back up. How does sco work? Do I just stand there and make sure no...

We are about 1 month into a 3.5 month remodel. We have about 8 new registers installed and working and 8 old still up and running. How do you scan things in the cart and under the cart without having to walk all around the structure? Guest services is a really poor design IMO it is like a...

Anyone else get stuff from here? I just got this one.

Hey for those of you who have photo labs still does anyone have the SAP # for the guest envelopes? The red ones, last I ordered them was close to a year ago and now I cannot find them on SAP and the list of orderable photo supplies that’s on workbench does not have the envelopes on it so any...

This occurred to me a couple days ago: If your store charges for bags, then how does Self Checkout work?

When are the registers counted? And can they tell how much money is supposed to be there?

A couple days ago I was approached by our new AP Leader about joining the AP team as a Security Expert. He said the Store Director threw my name in as someone who would be a great fit. It also sounds like something I would really enjoy and would come with a minimal pay raise. I told my S&E...

Does anyone doing SCO have trouble with the machines thinking they have more coins in them than in reality? This being said, I always try to check the coins visually and refill them once a shift, but its not always possible during weekends and other busy days. Obviously running out of pennies...

So my $55mil store currently has 2 GSTLs/1 GSA. One of our GSTLs is going through a really rough family situation currently and has called in for the next few days. Our next few days are also some of the busiest of the year as it’s tax free weekend. Has this happened for anyone else’s store...

do you use the cart?

Hi I’m a GSTL and was wondering what does it mean when there is an extra money bundle. Any input? Thanks!

I have heard a ton of stuff recently from my TMs about how angry they are that Food Ave makes more $$$$ than a GSA/SEA in this new pilot model. These TMs are angry enough that they’re switching work centers (to electronics or something) to get a 0.50¢ raise. At my store at least, the GSA/SEA...

We now must have both SCOs open from open till close. That means we often have no checklanes open at all. Since we're a high volume super the guests aren't happy. The SCO TM isn't supposed to let any guests walk past the SCO. If the guests don't want to use the SCO the TM is supposed to offer to...

So I am a Cart Attendant , My store is pretty high volume so I get called for backup pretty frequently , the other day I got called to come uo no big deal, as I’m checking out a guest this 3 year old ? Walks up and PRESSES THE BUTTON THAT REBOOTS THE REGISTER , I stood for a solid 30 seconds in...

I’m talking GSTL here only too. Not GSA.

Target announced that no purchases will require signatures anymore (will go into effect later this month). Visa, Discover, MasterCard, and American Express all stopped requiring them, stating chip cards are secure enough to make requiring signatures unnecessary. Makes sense since what's the...

As we cashier and do LISA checks on purses and bags, we have a lot of that stuffing paper to deal with. What do you do with it? Do you throw it away or take the time to put it back in? I try to recycle as much as I can, but that leads to the issue of how to recycle the paper. There are...

Hey everyone. I wanted to ask if anyone had any troubleshooting for printers that print receipts with very faded ink so that they're not able to be scanned nor very visible to read if you try to enter it into the POS for a return. I really appreciate it!

Hey everyone... I worked for Target about three and a half years ago for about two and a half years and I am now coming back. I was a Guest Service Team Member, I left for a different company and I am now back as a GSTL (not at the same store). Since it's been a while, can someone tell me the...