modernization

  1. BackroomAlpha

    Archived ATTN: Flow TLs store modernization

    I need help. Please post here if you're process has switched from using pallets to flats. How quickly did your store make the switch? What have you done differently during your unload to make the process go smoothly? How many people do you have anand are you able to get truck worked without...
  2. daemon

    Archived Did your store abandon the guest service movement already?

    So a&a, cosmetics, and electronics got all these hours for better coverage and getting the truck done quicker. This week it was all but reversed with not a word. All double coverage was cut and if it took your entire shift to do the truck and not pay any attention to guest then so be it.
  3. HiddenPenguin

    Archived Poll: Your store's reshop process

    So. Apparently one of things Spot decided "needed to be modernized" was our conventional system of reshop, where several carts were kept behind a half-wall at guest services, and items were sorted into salesfloor departments. (I've heard some stores used plastic bins instead of carts, but for...
  4. WalksforMiles

    Archived Is Guest Services driving you insane at your store?

    By that I mean with their constant and incessant calls, rude or condescending tone of voice, stupid questions, and general acts of sheer laziness.... Not all of them are bad at my store, there’s a few GS TMs and one GSTL I do love. The rest of them are a nightmare. Anyone else experience...
  5. A

    Archived How to coach TM for tasks not getting done bc they were helping customers

    TL’s/ETL’s: Let's say you ask Bob to do a task a day for 2 weeks and none of the tasks get done bc he was busy helping customers. Don't get me wrong. I get customer service but at some point it becomes a time management issue when none of the tasks given are being done. What would this...
  6. D

    Archived My store being secretive about plano

    it's pretty obvious plano is pretty much dead due to e2e. when asking a stl about it they don't know what your talking about, and say there is no hours for plano. It's kinda frustrating that they can't let us know what actually going on with the team. Wondering if this is happening in other...
  7. S

    Archived SL Price Change

    Hey guys, Looking for some clarification on the clearance process specifically softlines. I'm new to the company and I am genuinely confused on how clearance works. My STL has come to me about my SL clearance being red. Anyways due to hours and staffing I only have team members available to...
  8. D

    Sales Floor Apparel & Accessories Modernization E2E Process

    I'm wondering if there's any softlines team leaders that have made the end to end process work? I work in a high volume, district store that has high expectations and expects us to model best practice. We have been in the process of making these changes work for us, but sometimes it's really...
  9. R

    Archived Price markdowns

    I was just wondering at other stores is it still pricing team? Or does each area mark there departments markdowns .
  10. copycopy

    Archived Closing leads

    How does it run in your store? Are there more than one of you? Do you run with a TL? Thoughts on it so far? Pros/cons?
  11. M

    Archived Our store leaders are giving us impossible sales goals and nobody seems to notice.

    So during our Tuesday night huddle our LoD and a few other leaders were checking to see if we knew our sales in our area for the previous day and then asked if we knew what the day's goal was. Apparently each day, the goal in our department is 10% more than the previous day. So on Sunday, I'm...
  12. G

    Archived Executive BS

    In the last couple of weeks I have noticed that my STL and ETL are being a lot more controlling of everything. I’m a GSTL/FSTL and they are constantly pointing out everything that needs to be done. Yup, I know that, but when I have two cashiers or I am watching Starbucks by myself, I might not...
  13. G

    Archived crazy random idea

    make the aisle widers, shelves shallower and shorter, less space for inventory = more time to zone and guest interaction like a boss
  14. busyzoningtoys

    Archived TL rant - Rising Expectations, Shrinking Resources

    Any of you guys feeling more and more like they are literally trying to performance out all of the team leads? 55-60m store here, constant green service visits, near the top of the district for sales, one of the top in the group for comps. Rockstar STL who will be promoted sooner than later...
  15. J

    Archived Extremely annoying leaders bugging us with providing F-IGN Guest Service

    So my store here in Arizona has become really very strick about guest service, like really bad. You see they want use to literally assault our guests on how doing a lot of stupid questions, and letting them know about what's on sale on the ad and cartwheel. They're watching us. A lot of times...
  16. I

    Archived Leadership schedules just got “modernized”...

    And as my username suggests, I’m still stunned. This will trigger a mass exodus that I can only assume is HQ’s desired outcome.
  17. M

    Changes for VMs

    My HR said she heard Target was about to make some changes to the VM role. One of those changes being ways that VMs can move up in the company? Has anyone else heard this information or anything new about visual merchandisers at Target. I would love to see some changes!
  18. T

    MEGATHREAD 2018-2019 Store Modernization Megathread

    This modernization will roll out in all stores 2019 but within a month for the pilot stores...they get to iron out the wrinkles
  19. G

    Archived Store Modernization. what is it

    ive seen papers, memos and such about store modernization. whats that all about. they really dont give me time on the clock to check the computer to read up about anything. always PUSH! also they are talking a lot about scans for the week. any info would help.
  20. J

    Archived Sell, Sell, Sell

    Last week we had individual meetings and numerous huddle conversations regarding selling. We have all heard about "adding to the basket" but this was a new level. I felt that I was told basically that you will greet every guest, and participate in suggestive selling (while running truck...
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